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Description
Spend more time creating great software than fighting it.
Raygun, a cloud-based platform, provides error, crash and performance monitoring for web and mobile apps. Raygun's powerful suite allows teams to have complete visibility into issues their users face, and can provide code-level details into the root causes.
Raygun's products cover three main areas: APM, Crash Reporting and Real User Monitoring. They are all fully integrated to each other to provide powerful insights unlike anything your team has ever experienced.
Raygun allows you to see how your users actually use your software. You can quickly detect, diagnose, and fix performance issues faster.
Description
The OTT Operations hub is designed to oversee performance at scale and enhance Quality of Service (QoS). Thanks to Touchstream's distinctive CDN data-sharing partnerships, identifying the underlying causes of errors can be achieved within minutes. Our comprehensive monitoring solution, VirtualNOC, gathers data from every point in the video delivery process and ensures continuous monitoring around the clock. This capability enables operators to clearly visualize problems and implement corrective actions before they impact viewers. With our real-time, direct data exchange with CDNs, disputes with technology providers are eliminated, allowing everyone to concentrate on the actual issues and resolve them promptly. Operating from anywhere is made possible through the cloud-based VirtualNOC, which connects seamlessly to the internet. This empowers your operations team with the essential visibility tools required for managing their intricate workflows from any location. Additionally, the ability to replay past errors aids in accurately identifying root causes, thereby preventing similar issues in the future and enhancing long-term QoS. By providing operators with complete oversight of their processes, the margins for error are minimized, leading to a more efficient operational workflow. This robust system not only streamlines issue resolution but also fosters a proactive approach to maintaining service quality.
API Access
Has API
No
API Access
Has API
No
Integrations
Akamai
No
Amazon Web Services (AWS)
No
Bitbucket
Yes
Blink
Yes
CA Flowdock
Yes
Fastly
No
GitHub
Yes
GitHub Student Developer Pack
Yes
Jira
Yes
Jira Work Management
Yes
Integrations
Akamai
Yes
Amazon Web Services (AWS)
Yes
Bitbucket
No
Blink
No
CA Flowdock
No
Fastly
Yes
GitHub
No
GitHub Student Developer Pack
No
Jira
No
Jira Work Management
No
Pricing Details
$4 per month
Starting from just $4 per 10,000 events per month.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Raygun
Founded
2012
Country
New Zealand
Website
www.raygun.com
Vendor Details
Company Name
Touchstream
Country
Australia
Website
www.touchstream.media/our-solution
Product Features
Application Performance Monitoring (APM)
Baseline Manager
No
Diagnostic Tools
Yes
Full Transaction Diagnostics
Yes
Performance Control
Yes
Resource Management
No
Root-Cause Diagnosis
Yes
Server Performance
Yes
Trace Individual Transactions
Yes
Bug Tracking
Backlog Management
Yes
Filtering
Yes
Issue Tracking
Yes
Release Management
Yes
Task Management
Yes
Ticket Management
Yes
Workflow Management
Yes
Website Monitoring
Availability Testing
No
Event Logs
No
Event-Based Notifications
Yes
FTP Monitoring
No
Mail Server Monitoring
No
Maintenance Scheduling
No
Performance Metrics
Yes
Real Time Monitoring
Yes
Transaction Monitoring
No
Uptime Reporting
Yes