Uptime.com Description
Uptime.com offers peace of mind for thousands of customers such as Apple, Microsoft and IBM. We monitor the performance, health and downtime of their websites and applications.
G2 and TechRadar Pro have repeatedly ranked us as one of the best web monitoring solutions in the world, including 2021. Get a 14-day free trial of Uptime.com to get started monitoring your network in minutes.
Pricing
Company Details
Product Details
Uptime.com Features and Options
Website Monitoring Software
IT Alerting Software
IT Infrastructure Monitoring Tool
Application Performance Monitoring (APM) Software
Uptime.com Lists
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: Recommended for availability SLA measurement to know your KPI. The tool is helpful for governance layer to measure the availability SLA for our servers hosted with Database. The dashboard representation is impressive.
Positive: The tool is helpful to measure the availability SLA for our servers hosted with Database. It has various options and the TCP is the best fit.
Negative: Not that I have come across, improvement can be made to introduce integration with Ticketing tool if not already there!!
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: 10 star experience with the product, platform and especially the support team. Very easy to implement checks
Positive: Helps us monitor our external portals
Support is always there to help us in any scenario
Platform is easy to use and implement. We were running in minutes with transactional checks that kept tabs on how our public portals were doing.Negative: None. I cant think of anything at the moment as the platform has been solid
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: It's been 1 year since we've been with Uptime.com. We are very comfortable and happy with the tool. and we are continuing with this further with increased monitors count.
Positive: - User Friendly UI, which is easy to understand and easy to configure
- Quick response from the Support team on the user issues
- Best Pricing compared to other tools which is budget friendly
- Capability to integrate with multiple tools like PagerDuty
- They are providing their best. We requested for Transaction checks increase, along with that we received Reports and Dashboards too.Negative: - I couldn't find any drawbacks, we received more than the requested.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: My experience with Uptime.com has been outstanding and remarkable it enables use to monitor, improve and optimize our website performance. It is simple to implement and get started quickly with Uptime.com
Positive: It has an intuitive and user-friendly interface making it simple to use and navigate. It is possible to monitor performance and health of our website and applications using this tool. It is possible to find and fix web performance issues or downtime when using this tool.
Negative: I haven't experienced any challenges when using this tool as it suits best all my needs.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: I consider this a must-have availability monitoring tool for any company that relies on online services.
Positive: This platform allows me to set up advanced availability checks for all my websites and services without sacrificing simplicity. I like that I can monitor response time and availability from locations around the world, allowing me to have a complete view of the performance of our services. The platform also offers real-time alerts, allowing me to quickly identify any issues.
Negative: Some of the advanced features, such as synthetic monitoring, require a higher level of planning. Although the platform is robust and reliable, I would expect to have access to all the features without having to pay more.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: Overall, Uptime.com is a brilliant and exceptional tool for real-time monitoring and it is very easy to learn and understand. I love how it provides insights into loading time of our website and i like that i can easily set up and customize my own monitoring tests.
Positive: Uptime.com is an amazing, excellent and exceptional tool for real-time monitoring. I like how it offers a wide range of monitoring, page performance monitoring, synthetic monitoring and response time monitoring. The user interface is very easy, straightforward and simple to use and also the pricing model is very fair thus making it affordable.
Negative: One of the challenges is the mobile application on iPhone which doesn't allow editing checks. Apart from this nothing much to mention that require improvement.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: This is an essential tool for any company that depends on the availability and performance of its online services. Its wide range of capabilities make it a reliable choice for website monitoring.
Positive: Offers a wide range of monitoring, including response time monitoring, API monitoring, synthetic monitoring and page performance monitoring. This allows our company to monitor and optimize the availability and performance of our online services in a comprehensive manner. It integrates with a wide range of platforms and tools, allowing us to connect our services and have a complete view of our availability and performance.
Negative: While it offers solutions for businesses of all sizes, it could be more accessible to smaller businesses with more restrictive budgets.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: The pricing model is very fair and modest. We love it and will stick to this tool for many years to come.
Positive: We use Uptime.com for many years now and it developed a lot in this time, providing a bunch of very new and powerful features like API checks with variable usage. The user interface is very straight forward and easy to use.
Negative: Mobile App on iPhone does not allow to edit checks and is therefore kind of limited.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: This unified availability monitoring tool is essential to ensure the integrity and security of our systems in an increasingly complex digital environment.
Positive: This platform provides insight into the loading time of our website, identifies errors and provides valuable performance information on real user sessions. This helps us to optimize the customer experience and take proactive measures to improve the speed and efficiency of our site. I can easily set up and customize my own monitoring tests, and the reports and alerts are clear and detailed.
Negative: I wish the platform offered more customization options in the reports generated, to further tailor them to our specific needs.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: This platform offers a robust and reliable solution for availability monitoring. Its wide range of features, ease of use and real-time monitoring capability make it a valuable tool for any business. deliver a reliable experience to our customers.
Positive: Setting up and managing monitoring checks is simple, and the dashboards provide clear and concise information on the status of our services. In addition, real-time alerts keep us informed of any problems, allowing us to take quick action to minimize downtime. The ability to customize and tailor the monitoring checks to our specific needs is also something I value highly.
Negative: I have sometimes experienced slight delays in the delivery of email alerts, which can affect our ability to respond immediately. However, this problem has not had a significant impact on our operations.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: This is a reliable and comprehensive tool for monitoring the availability of our critical services. Its combination of monitoring capabilities, focus on security and real-time support make this platform an excellent choice.
Positive: It provides the ability to comprehensively and effectively assess the performance and availability of our website and critical applications. I am also impressed with their focus on security and privacy, which gives me peace of mind in relying on their platform. I can easily configure and customize the monitoring controls to suit our specific needs. In addition, the ability to monitor from multiple locations and receive real-time alerts allows us to proactively detect and resolve issues.
Negative: Sometimes, it takes me a bit of time to find the specific functions and settings I need. However, once you get familiar with the platform, it becomes easier to use.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: A great experience. We were with another uptime provider in the past which had problems with sending text messages to certain network in the UK. Their response was to speak to the network and see if there was anything they could do.. So we moved on, and we're so happy we did.
Uptime.com offers a lot more in terms of functionality and configurability, with an excellent support team to back them up.
We've been using them for the last 2 months and are very happy so far!Positive: Extremely easy to set up and use, with a very intuitive and well thought out interface.
A vast array of checks are are available, and they provide a good amount of check locations.
Excellent response times from the uptime support team. They respond quickly and work to get you moving as quickly as possible.Negative: It would be great to be able to set up contact groups, rather than having to add a contact to each check individually as that can be a bit cumbersome if you have a good number of contacts.
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We signed up for a trial originally, and when that expired we were unable to subscribe to the plan we wanted without contacting support as our trial had options from the higher tier. Would be useful if when the trial expired, your options were set back to the lowest level so there's no need to contact support.Uptime.com Company Response -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: Uptime.com is very robust and effective for website availability and security monitoring. Its reliable platform, comprehensive features and customer-centric approach make it an invaluable tool for protecting our digital assets.
Positive: The platform offers private monitoring locations, which is especially relevant for maintaining the security of our internal systems. It also provides a wide variety of functions, such as API monitoring, DNS verification and page speed monitoring. This simplifies our management process and saves us time and resources.
Negative: Although it is a very comprehensive platform, it can require some time and effort in the initial setup.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: Uptime.com has proven to be a reliable and efficient tool for monitoring our systems. Their intuitive platform, combined with their excellent technical support, has given us peace of mind that our systems are protected and functioning properly.
Positive: It offers a wide range of monitoring options that allow us to have a complete view of our systems. In addition, the ability to perform synthetic tests that mimic user actions has helped us identify and correct potential problems. We can set up custom alerts to receive instant email notifications when poor performance occurs.
Negative: It would be very helpful to have a wider variety of integrations with specific tools used in our industry.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: The platform offers a reliable and comprehensive solution for monitoring the availability of our online services. With its robust features and customer-centric approach, Uptime.com has proven to be a valuable tool in ensuring a smooth experience for our users.
Positive: It offers a variety of monitoring tools, such as API monitoring and synthetic monitoring, that allow me to accurately assess the performance and functionality of our online services. I also appreciate the ability to create custom status pages to keep our users informed during any incident.
Negative: Sometimes, finding certain configurations or functionality can be time consuming and require a certain level of exploration.
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