Touchstream VirtualNOC Description
OTT Operations hub to monitor performance at scale and improve QoS. The unique CDN data-sharing relationships between Touchstream and CDN allow for the quick identification of root causes. VirtualNOC, an end-to-end monitoring system, collects data from all video delivery chains and monitors them 24/7. This allows operators to see issues clearly and take immediate action before they impact viewers. Direct data sharing with CDNs in real-time eliminates disagreements with technology providers. Keep everyone focused on the problem and work together to solve it as quickly and efficiently as possible. VirtualNOC, a cloud-based service that allows you to work from anywhere via an internet connection, is available for all users. Your operations team will have the visibility they need to manage complex workflows, no matter where they may be. To improve long-term QoS, you can replay errors from the past and identify root causes. Your operators will have full visibility into their workflow, reducing error margins.
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