Average Ratings 1 Rating
Average Ratings 1 Rating
Description
Quo transforms business communications by merging phone calls, texts, and customer data into a shared, AI-driven environment. Its standout feature, Sona, acts as a virtual answering agent available 24/7 to engage callers, provide business-specific answers, and transfer conversations as needed. The platform gives businesses full oversight with unified conversation threads that consolidate every interaction across channels. Built-in CRM capabilities allow teams to manage contacts, add notes, and maintain context throughout the customer journey. Quo AI further boosts productivity with features like real-time transcription, call summaries, actionable recommendations, and AI-driven tags that automatically categorize interactions. Collaboration tools such as shared numbers, group calling, and warm transfers ensure smooth teamwork, while analytics provide managers with insight into performance trends. Customizable workflows, including scheduled messages, auto-replies, and full call flow control, give businesses flexibility to tailor communication. Backed by thousands of positive G2 reviews and trusted by over 60,000 companies, Quo is a proven solution for growing businesses that want faster, smarter, and more connected customer support.
Description
Establish a dedicated work number, streamline your contacts, and elevate your business using the robust texting capabilities offered by Sideline Pro. This service ensures that all your professional calls, messages, and voicemails are managed through a unique number, safeguarding your personal line from interference. Stay informed when customers reach out, automate your replies, and handle each interaction with expertise. Research shows that 90% of consumers prefer texting over calling businesses, and Sideline equips you with everything necessary to facilitate this communication. Acquire a dedicated line for calls, texts, voicemails, and additional features while maintaining a clear separation between your work and personal contact lists, all accessible from a single device. If you happen to miss a call, the customer receives an immediate text, connecting you before they have the chance to find alternatives. Utilize mass messaging tools to launch text marketing campaigns, promotions, or special offers. Additionally, schedule text reminders via your work calendar to minimize the chances of missed appointments and meetings, thereby enhancing your overall operational efficiency. By adopting these strategies, you can not only improve customer engagement but also foster stronger relationships with your clientele, ultimately driving business growth.
API Access
Has API
No
API Access
Has API
No
Integrations
ActiveLens
Yes
Axis LMS
Yes
Chatlease
Yes
Google Contacts
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Rambox
No
SalesMachines.ai
Yes
Slack
Yes
Speak
Yes
Integrations
ActiveLens
No
Axis LMS
No
Chatlease
No
Google Contacts
No
HubSpot CRM
No
HubSpot Customer Platform
No
Rambox
Yes
SalesMachines.ai
No
Slack
No
Speak
No
Pricing Details
$19 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Quo
Founded
2018
Country
United States
Website
www.quo.com
Vendor Details
Company Name
Sideline
Founded
2006
Country
United States
Website
www.Sideline.com
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
No
Call Recording
Yes
Call Routing
Yes
Employee Directory
No
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
Yes
Encryption
No
IVR / Voice Recognition
No
Ring Groups
Yes
SIP Trunking
No
Unified Communications
Yes
Voice Quality Enhancement
No
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
Yes
VoIP
Yes
Voice & Data Integration
Yes