Sideline Description

Sideline Pro offers powerful texting tools that will help you grow your business, such as a work number and organizing contacts. You can access all your work calls, voicemail, and texts from work on a separate number, keeping your personal line private. You can track when customers call, automate your responses, and manage every conversation like an expert. 9 out of 10 consumers prefer to text businesses. Sideline provides all the tools to allow them to text yours. You can get a dedicated business phone number for calls, texts, voicemail and voicemail. Keep work and personal contacts separate, but on the same phone. If you miss a phone call, the customer receives a text. You're connected before they can Google the competitor. Use mass messaging tools to send text marketing campaigns, promotions, and offers. To reduce the number of missed appointments and meetings, schedule text reminders in your work calendar.

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Pricing

Free Version:
Yes
Free Trial:
Yes

Integrations

View Integrations

Reviews - 1 Verified Review

Total
ease
support
See More Reviews Write a Review

Company Details

Company:
Sideline
Year Founded:
2006
Headquarters:
United States
Website:
www.Sideline.com

Media

Sideline Screenshot 1
Sideline Screenshot 1 Sideline Screenshot 2
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Product Details

Platforms
SaaS
iPhone
iPad
Android
Type of Training
Not Offered
Customer Support
Online

Sideline Features and Options

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

SMS Marketing Software

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Sideline User Reviews

Write a Review
  • Name: Evelyn G.
    Job Title: President
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Disappointed

    Date: Feb 20 2025

    Summary: At this point, overall experience is extremely frustrating as I have to call back whoever is calling me once the call is automatically disconnect. Wished Sideline could figure out the problem, but right now, looking for alternatives.

    Positive: Worked great for years, until two weeks ago......It was always reliable and did not have a complaint, but a change must have been made where the service got all fowled up.

    Negative: I have been using Sideline for years and never had an issue until two weeks ago where an incoming call is received, answered and 2 seconds later it disconnects the call. This happens all the time. Have contacted customer service numerous times and they cannot seem to correct this issue. Looking for alternative providers.

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