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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhance collaboration across various business departments by utilizing customer journey maps that seamlessly blend digital and physical communication channels for immediate improvements in customer experience (CX). Quadient's Customer Journey Mapping streamlines the process for stakeholders throughout your organization to access and enhance the comprehensive suite of customer communications through a unified online platform. Achieve complete transparency by associating journey maps with every digital and physical interaction your customers engage with, such as contracts, statements, emails, multimedia content, and digital advertisements. Ensure a cohesive connection between communications and each touchpoint along the customer journey. Foster internal collaboration and facilitate real-time feedback through social commenting features. Act promptly to elevate the customer experience, while easily integrating journey maps with various customer communications management (CCM) systems to further enhance operational efficiency and effectiveness. This holistic approach empowers organizations to create a more responsive and customer-centric environment.

Description

Touchpoint is a smart, AI-driven email design platform that allows anyone to create high-quality, branded email templates instantly. Users simply provide their website link, and Touchpoint automatically extracts brand elements like logos, fonts, and colors to keep every message visually consistent. Its conversational AI turns ideas into fully designed templates, while the drag-and-drop editor offers complete control over text, images, and layout. For advanced users, HTML access makes deeper customization possible. Touchpoint integrates directly with Textmagic, enabling effortless one-click export and campaign delivery powered by a platform trusted by more than 30,000 customers. Whether you’re crafting newsletters, product launches, promotions, or event invitations, the system’s quick prompts help generate engaging emails fast. Touchpoint supports teams, founders, marketers, and creators looking to eliminate blank-page stress and design polished emails effortlessly. With a free allowance of 10,000 sends, it's a powerful tool that combines design, AI, and campaign execution in one streamlined workflow.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Pushpay
Salesforce
Shogo

Integrations

Pushpay
Salesforce
Shogo

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Quadient

Founded

1924

Country

France

Website

www.quadient.com/en-int/resources/quadient-customer-journey-mapping

Vendor Details

Company Name

Textmagic

Founded

2001

Country

Estonia

Website

www.touchpoint.com

Product Features

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Digital Experience Platforms (DXP)

Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management

Product Features

Email Template Design

A/B Testing
Code From Scratch
Drag & Drop Editing
Image Library
Import HTML Code
Mobile-Friendly / Responsive
Potential Issue Identification
Premade Templates
Proofing
Reporting / Analytics
Text Editor
Theme Editor

Alternatives

Alternatives

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