Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
PULSE is a business process management (BPM) platform tailored for local and state government institutions. With a diverse array of modules, PULSE aids organizations in refining their business processes. The primary goal of PULSE is to enhance corporate performance by promoting transparency and optimizing processes. BPM solutions like PULSE have become essential for operational intelligence, enabling the delivery of actionable, real-time insights. By leveraging PULSE, organizations can respond promptly to real-time information through various methods, such as sending alerts or making high-level decisions using intuitive dashboards. As a cloud-based service offered through a Software as a Service (SaaS) model, PULSE helps eliminate the necessity for in-house specialized technical expertise and reduces the costs associated with IT server infrastructure. Additionally, utilizing a cloud solution like PULSE allows enterprises to maintain their focus on core activities while streamlining their operations. This shift towards cloud services ultimately leads to enhanced productivity and efficiency for organizations.
Description
Pulse is a leading provider for call center solutions. Its Web Real-Time Communication enhances the efficiency of operations in call centers. With over two decades of experience in the call center industry, Pulse has helped clients in Pan India, Northern America and Europe to establish seamless customer interactions.
Pulse's personalized call center solutions, which are equipped with advanced features, optimize the customer journey while maximizing revenue and loyalty. This allows businesses to meet customers' needs by providing them with a customized solution. These features encourage proactive customer engagement, and deliver exceptional user experience.
API Access
Has API
API Access
Has API
Integrations
Microsoft Dynamics 365
Salesforce
Zoho CRM
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$14.51
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LGSS
Country
Australia
Website
lgss.com.au
Vendor Details
Company Name
Pulse Telesystems Private Limited
Founded
2003
Country
India
Website
www.pulse.in/
Product Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Product Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management