Pulse Description

Pulse is a leading provider for call center solutions. Its Web Real-Time Communication enhances the efficiency of operations in call centers. With over two decades of experience in the call center industry, Pulse has helped clients in Pan India, Northern America and Europe to establish seamless customer interactions.

Pulse's personalized call center solutions, which are equipped with advanced features, optimize the customer journey while maximizing revenue and loyalty. This allows businesses to meet customers' needs by providing them with a customized solution. These features encourage proactive customer engagement, and deliver exceptional user experience.

Pricing

Pricing Starts At:
$14.51
Free Trial:
Yes

Integrations

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Company Details

Company:
Pulse Telesystems Private Limited
Year Founded:
2003
Headquarters:
India
Website:
www.pulse.in/
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Pulse software

Pulse software

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Product Details

Platforms
SaaS
Windows
Linux
On-Premises
Type of Training
Documentation
Live Online
In Person
Videos
Customer Support
Phone Support
24/7 Live Support
Online

Pulse Features and Options

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

SIP Trunk Provider

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Softphone Application

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Cloud PBX Provider

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing