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Description
Utilize ProcedureFlow, a cloud-based knowledge management platform, to convert intricate company operational data and processes into captivating visual maps. By leveraging ProcedureFlow, lengthy 200-page company manuals can be seamlessly transformed into user-friendly management tools, significantly reducing training and mentoring durations while enabling employees to achieve expertise more swiftly. This innovative approach enhances comprehension and retention of crucial information, ultimately fostering a more knowledgeable workforce.
Description
Whale is the simple yet powerful tool that helps you a) capture, share and manage company knowledge with ease, and b) maintain consistency across your teams and build a foundation for growth.
Embed SOP suggestions in your team’s workflows with Whale’s powerful browser extension.
We know you’re busy so grab one of our +75 templates and roll out new processes and SOPs in minutes.
Engage your subject matter experts to keep all your documentation relevant and up-to-date.
Send, schedule and track read assignments to make sure every employee is up-to-speed with the latest updates.
Easily find exactly what you need with the full-text search and customize it to your needs with the built-in tagging manager.
Whale’s editor makes it easy to create easy-to-digest content. Use the screen recorder, Giphy, and Unsplash library, Google, and one drive integration to take it to the next level.
Automate what and how knowledge should flow to your teams so you can streamline the onboarding and training process of your new hires.
API Access
Has API
No
API Access
Has API
Yes
Integrations
ActiveCampaign
No
Adobe Marketo Engage
No
Asana
No
Basecamp
No
Constant Contact Lead Gen & CRM
No
Freshsales
No
Gmail
No
HubSpot CRM
No
HubSpot Customer Platform
No
Microsoft 365
No
Integrations
ActiveCampaign
Yes
Adobe Marketo Engage
Yes
Asana
Yes
Basecamp
Yes
Constant Contact Lead Gen & CRM
Yes
Freshsales
Yes
Gmail
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Microsoft 365
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0 per month
Professional
Secure knowledge sharing for super effective teams
* All features
* Unlimited boards
* Unlimited playbooks
* Unlimited Cards
* Auto-suggest
* Google Drive integration
* One Drive integration
* Browser extension
Enterprise
Ultimate knowledge control and flexibility that scales
*Personal success coach
*Custom integration
*Fitted to your needs
*Customer service priority
*Onboarding Workshops
Secure knowledge sharing for super effective teams
* All features
* Unlimited boards
* Unlimited playbooks
* Unlimited Cards
* Auto-suggest
* Google Drive integration
* One Drive integration
* Browser extension
Enterprise
Ultimate knowledge control and flexibility that scales
*Personal success coach
*Custom integration
*Fitted to your needs
*Customer service priority
*Onboarding Workshops
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ProcedureFlow
Founded
2015
Country
Canada
Website
procedureflow.com
Vendor Details
Company Name
Whale
Founded
2018
Country
Belgium
Website
www.usewhale.io
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
Yes
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
Yes
Content Management
Yes
Decision Tree
Yes
Discussion Boards
No
Full Text Search
No
Knowledge Base Management
Yes
Self Service Portal
No
Product Features
Business Process Management
Access Controls / Permissions
Yes
Alerts / Notifications
Yes
Business Process Automation
Yes
Business Rules Management
Yes
Collaboration
Yes
Process Change Tracking
Yes
Process Mapping
No
Process Modeling & Design
No
Visual Workflow Management
No
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
Yes
Decision Tree
No
Discussion Boards
Yes
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
No
Onboarding
Course Management
Yes
Document Management
Yes
E-Verify / I-9 Forms
No
Electronic Forms
No
Electronic Signature
No
Employee Handbook
Yes
Employee Portal
Yes
File Management
Yes
Job Description Management
Yes
Orientation Management
Yes
Self Service Portal
No
Task Management
Yes
Tax Forms
No
Training Management
Yes
