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Description

In today's fast-paced market, capturing customer attention is increasingly challenging, forcing marketing and customer experience (CX) leaders to drive growth while managing limited time and resources. Pendula harnesses the vast capabilities of generative AI to equip teams with the tools necessary to foster adaptive and impactful two-way customer interactions, ultimately inspiring, engaging, and retaining customers on a larger scale. Positioned as a central figure in the dialogue between businesses and their clientele worldwide, Pendula offers intuitive drag-and-drop features that enable teams to maximize their productivity. By facilitating intelligent action based on real-time data, Pendula activates your entire data ecosystem, making it a cornerstone of next-generation customer engagement and retention strategies. Through its innovative workflow studio, the only constraints are those of your imagination, allowing users to select data sources that highlight crucial moments for their customers, thus enhancing the overall experience. This approach not only streamlines communication but also cultivates deeper relationships between brands and their audiences.

Description

SMS Ninja is a game-changing Salesforce Communication App powered by Ksolves, a Salesforce Summit Partner, to elevate your business communication to new heights! It allows you to easily communicate with your customers via Email, SMS, MMS, WhatsApp, Telegram, Facebook Messenger, and much more. With SMS Ninja, you no longer need to switch between apps for communication because everything you require is now available on one app. SMS Ninja saves time and increases productivity by unifying all of your communication channels into one place and allowing you to track messages in a single inbox. This organized method of communication will help you improve your customer relationships while also increasing your sales. Equipped with outstanding features including One-to-One Multichannel, All-In-One Inbox, In-App Email, Event Dashboard, Link-Open Notification and much more, SMS Ninja simplifies your communication efforts. If you are someone who is looking to level up your communication strategy and improve your ROI, choosing SMS Ninja is a wise decision.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Amazon S3
Amazon Web Services (AWS)
Arena PLM
BigCommerce
Facebook Marketplace
Fluent Commerce
Google Cloud Pub/Sub
HubSpot Customer Platform
Jira
Microsoft 365
Microsoft Excel
Microsoft OneDrive
Microsoft Outlook
Microsoft Project
MySQL
OpenAI
Sage BusinessVision Accounting
Sage HR
SendGrid

Integrations

Salesforce
Amazon S3
Amazon Web Services (AWS)
Arena PLM
BigCommerce
Facebook Marketplace
Fluent Commerce
Google Cloud Pub/Sub
HubSpot Customer Platform
Jira
Microsoft 365
Microsoft Excel
Microsoft OneDrive
Microsoft Outlook
Microsoft Project
MySQL
OpenAI
Sage BusinessVision Accounting
Sage HR
SendGrid

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$7 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Pendula

Founded

2015

Country

Australia

Website

www.pendula.com

Vendor Details

Company Name

Ksolves India Limited

Founded

2012

Country

India

Website

www.smsninja.app/

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Product Features

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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Alternatives

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