Average Ratings 6 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Online stores lose sales when customers wait for answers. Parnidia AI Chat Agent fixes that with an AI customer service agent that replies within seconds, day and night, across live chat, email, WhatsApp, Instagram and Facebook Messenger. The agent is trained on your store policies, help documents and full product catalogue, and it connects to your shop platform, CRM and shipping providers. That lets it look up order status, confirm stock, suggest the right products with images and discount codes, and complete bookings without a human. When a question needs a person, it passes the conversation to your team with a short AI summary. Parnidia handles the whole setup as a managed service: knowledge base, integrations and testing, typically live within 4 weeks with roughly 2 hours of effort from your side. Every agent includes an AI-first Helpdesk, where your team monitors chats, steps in live, fixes answers so the agent improves, and tracks which topics customers ask about most. Supported platforms include Shopify, WooCommerce, Magento, PrestaShop, OpenCart and BigCommerce, plus HubSpot, Salesforce and Pipedrive. It speaks any language your customers write in. Baltic retailers such as Open24, Audimas and Home by NB use it to cut support costs by up to 60% and automate around 80% of incoming questions. A strong alternative to Tidio, Zendesk AI and Gorgias for teams that want results without building a bot themselves. Pricing starts at 99 EUR per month.

Description

Quidget provides a no-code platform for AI agents and chatbots that empowers businesses to streamline customer support, lead generation, and internal helpdesk functions by training AI on their specific data, including website information, frequently asked questions, support documentation, and knowledge repositories, enabling it to deliver immediate and precise answers around the clock without requiring coding or manual configuration. The AI agents developed through Quidget surpass traditional rule-based bots by comprehending natural language and engaging users across various communication channels such as live chat, email, social media, WhatsApp, and internal platforms like Slack, all while efficiently managing the escalation of more complex issues to human agents and alleviating the burden of routine Tier-1 inquiries. Supporting conversations in over 45 languages, Quidget is designed to be operational immediately following a brief setup, featuring built-in human handoff capabilities, comprehensive analytics, performance tracking, and customizable functionalities, which allow teams to continuously enhance and fine-tune their responses. Additionally, it can serve as an external support assistant embedded in web chat widgets or function as an internal helpdesk AI to address employee inquiries effectively, ensuring that organizations can maintain high levels of customer and employee satisfaction.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger Yes 
HubSpot CRM Yes 
Pipedrive Yes 
Salesforce Yes 
Shopify Yes 
WhatsApp Yes 
Adobe Commerce Yes 
BigCommerce Yes 
Calendly No 
Freshdesk No 
Gmail Yes 
Google Drive Yes 
Intercom No 
Microsoft Outlook Yes 
Microsoft SharePoint Yes 
Notion Yes 
Telegram No 
Wix No 
WordPress No 
Zendesk No 

Integrations

Facebook Messenger Yes 
HubSpot CRM Yes 
Pipedrive Yes 
Salesforce Yes 
Shopify Yes 
WhatsApp Yes 
Adobe Commerce No 
BigCommerce No 
Calendly Yes 
Freshdesk Yes 
Gmail No 
Google Drive No 
Intercom Yes 
Microsoft Outlook No 
Microsoft SharePoint No 
Notion No 
Telegram Yes 
Wix Yes 
WordPress Yes 
Zendesk Yes 

Pricing Details

€99/month
Start: 99 EUR/month, 300 conversations included. Growth: 299 EUR/month, 1,000 conversations, 5 languages, live hand-off, Instagram and Messenger. Enterprise: custom volume and integrations. Setup quoted per project.
Free Trial No 
Free Version No 

Pricing Details

$79 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Parnidia

Founded

2024

Country

Lithuania

Website

www.parnidia.com

Vendor Details

Company Name

Quidget

Founded

2023

Country

United States

Website

quidget.ai/

Product Features

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning No 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction No 
Ready-made Templates No 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration Yes 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

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