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Description
Transform guest feedback into actionable insights that boost your revenue. Discover the sentiments of your on- and off-premises customers, swiftly address any concerns, increase your 5-star ratings, and simplify the process of gaining insights and enhancing customer retention. Collect valuable customer data across all your locations, regardless of the interaction method—be it third-party delivery or online orders. Measure satisfaction with an efficiency that surpasses traditional methods by 18 times. With Ovation’s customer chat platform, your team can quickly engage with guests to address their issues and win them back in real-time. Foster customer delight through prompt communication, proving to be 16 times more effective in managing conversations than relying on online reviews. Utilize our advanced machine learning algorithms to pinpoint areas for improvement both on-site and off-site. Additionally, gain a deeper understanding of individual customer preferences, allowing your marketing team to tailor strategies based on specific behavioral traits and enhance overall engagement. This holistic approach not only improves customer satisfaction but also drives loyalty and long-term revenue growth.
Description
Loomion is the most trusted provider of Board management software when reliable performance and security are required. Loomion's twelve Directors Portal is compliant with the highest banking security standards and is built on SharePoint technology. Loomion is the only reliable solution on the market for customers who need an installation on-premise. It is also available off-premise in our privately-owned data centres in Germany, Luxembourg, and Switzerland as SaaS.
API Access
Has API
API Access
Has API
Integrations
Growzer
Incentivio
Microsoft SharePoint
Mosaic by MethodWorx
Olo
Integrations
Growzer
Incentivio
Microsoft SharePoint
Mosaic by MethodWorx
Olo
Pricing Details
$149 per month
Free Trial
Free Version
Pricing Details
$50/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ovation
Founded
2017
Country
United States
Website
www.ovationup.com
Vendor Details
Company Name
Loomion
Founded
2013
Country
Switzerland
Website
www.loomion.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
SMS Survey
Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management
Product Features
Board Management
Agenda Time Management
Approval Process Management
Board Assessment
Calendar Management
Collaboration
D&O Questionnaires
Document Management
Electronic Signature
For Nonprofits
Member Directory
Minutes Management
Polls / Voting
Role-Based Permissions
Roles and Terms
Single Sign On
Skills Tracking
Investment Management
Accounting Management
Benchmarking
Bonds / Stocks
Client Management
Commodities
Compliance Reporting
Data Import / Export
For Investment Advisors
For Investors & Traders
Fund Management
Modeling & Simulation
Payroll & Commissions
Performance Metrics
Portfolio Management
Risk Management
Meeting
Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management