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Description
Outhentik is a video-based customer feedback and reputation management platform built to help businesses capture customer experiences privately before they become public online reviews. The platform allows customers to leave short video feedback and star ratings through a simple browser-based process that requires no app downloads or account creation. Businesses can place QR codes on counters, receipts, tables, or emails to encourage customers to share feedback immediately after their experience. Outhentik’s system routes every submission directly to a private dashboard where businesses can review the content before any public action occurs. Positive reviews can automatically trigger branded Google review invitations and generate authentic video testimonials for marketing purposes. Negative feedback creates an opportunity for businesses to respond directly, resolve issues privately, and improve customer retention before complaints appear publicly. The platform also provides tools for downloading, embedding, and sharing approved customer videos across websites, social media, and advertising campaigns. Outhentik includes multi-location support, reputation dashboards, email collection tools, reporting features, and customer recovery workflows for growing businesses and franchises. The system is designed to reduce review friction by replacing lengthy text reviews with quick video submissions that customers can complete in under a minute. Outhentik helps businesses improve reputation management, customer communication, and social proof generation while maintaining greater control over how customer feedback is handled. The platform is particularly focused on helping businesses transform customer experiences into loyalty-building conversations and marketing assets.
Description
Our all-in-one AI review management software is designed to help businesses like yours grow by turning customer review & feedback into powerful trust-building tools online.
With Reviewnicely, you’ll see:
- 2–4x More Reviews: Simplify review collection with automated requests via WhatsApp, SMS, email, or QR codes.
- Boosted Leads & Sales: Experience up to 20% more conversions with eye-catching review widgets that enhance credibility.
- SEO Success: Display star ratings on Google search results to attract more visitors to your website.
- Seamless Integration: Easily embed reviews from 20+ platforms like Google, Facebook, TripAdvisor, and more—no coding skills needed!
Why Businesses Choose Reviewnicely?
- Consolidate and manage reviews from one dashboard.
- Showcase reviews using customizable widgets like Carousel, Feed, Video, Pop-up, or Badge.
- AI Reply in one click
- Protect your reputation by capturing private feedback before it goes public.
- Boost visibility with fresh reviews that enhance your SEO and PPC efforts.
Start for Free and upgrade if truly needed
Join other businesses already growing their online reputation with Reviewnicely.
Get started today
API Access
Has API
API Access
Has API
Integrations
Agoda
Airbnb
Amazon
App Store
Booking.com
Etsy
Google Maps
Tripadvisor
Trustpilot
YP (Yellow Pages)
Integrations
Agoda
Airbnb
Amazon
App Store
Booking.com
Etsy
Google Maps
Tripadvisor
Trustpilot
YP (Yellow Pages)
Pricing Details
$97/month
Free Trial
Free Version
Pricing Details
£25/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Outhentik
Founded
2025
Website
www.outhentik.app
Vendor Details
Company Name
Reviewnicely
Founded
2024
Country
United Kingdom
Website
reviewnicely.com
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Product Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
