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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Oracle Cloud CX, built on a cutting-edge cloud platform that utilizes best practices and innovative technologies, provides tools that are user-friendly for business staff while being robust enough for developers to enhance further. The suite of Oracle CX applications is both groundbreaking and adaptable, ensuring reliable performance and security for its users. By adopting a data-centric strategy, Oracle Cloud CX effectively links customer behaviors, transactions, and demographic information across various sectors, including marketing, sales, and service, to craft tailored experiences for each user. With over four decades of expertise, Oracle has assisted clients in effectively managing, safeguarding, and leveraging their data for business benefits. Data is integral to our identity. The platform allows businesses to create, share, and distribute meaningful content and offers, enabling the personalization of customer interactions. Additionally, Oracle Content Management serves as a centralized hub for all enterprise assets, such as invoices, marketing materials, company documents, images, and videos, streamlining management and access to crucial content across the organization. This comprehensive approach not only enhances operational efficiency but also fosters stronger connections with customers.

Description

In alignment with Oracle's goal of enabling individuals to perceive data in innovative ways and uncover profound insights, Oracle Database now integrates features for machine learning, spatial analysis, and graph capabilities. With an Oracle Database license, users can access these leading-edge functionalities for both development and deployment in on-premise environments as well as Oracle Cloud Database Services. The inclusion of Oracle's spatial database within the converged database framework simplifies the initiation of location intelligence analytics and mapping services for developers and analysts alike. This functionality empowers Geographic Information System (GIS) professionals to effectively implement sophisticated geospatial applications. Furthermore, organizations benefit from the ability to handle various forms of geospatial data, execute numerous spatial analytical operations, and utilize dynamic map visualization tools through the spatial features available in both Oracle Autonomous Database and Oracle Database. Consequently, these enhancements not only streamline data management but also foster greater innovation within the realm of data analytics.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Celaton inSTREAM Yes 
CyberPlan Yes 
DbVisualizer Yes 
Higher Logic Vanilla Yes 
Idealogic Yes 
Ikigai Yes 
JobRunner Yes 
MySQL Workbench Yes 
OnScreen Yes 
Oracle API Management Yes 
Oracle Audience Segmentation Yes 
Oracle Big Data Preparation Yes 
Oracle Cloud Infrastructure No 
Oracle Database Backup Cloud Service No 
Oracle Digital Assistant Yes 
Oracle Responsys Yes 
Orange Tree Yes 
Performance Navigator Yes 
Redgate SQL Toolbelt Yes 

Integrations

Celaton inSTREAM No 
CyberPlan No 
DbVisualizer No 
Higher Logic Vanilla No 
Idealogic No 
Ikigai No 
JobRunner No 
MySQL Workbench No 
OnScreen No 
Oracle API Management No 
Oracle Audience Segmentation No 
Oracle Big Data Preparation No 
Oracle Cloud Infrastructure Yes 
Oracle Database Backup Cloud Service Yes 
Oracle Digital Assistant No 
Oracle Responsys No 
Orange Tree No 
Performance Navigator No 
Redgate SQL Toolbelt No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/platform/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/database/technologies/spatialandgraph.html

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

GIS

3D Imagery No 
Census Data Integration No 
Color Coding No 
Geocoding No 
Image Exporting No 
Image Management No 
Internet Mapping No 
Interoperability No 
Labeling No 
Map Creation No 
Map Sharing No 
Near-Matching No 
Reverse Geocoding No 
Spatial Analysis No 

Location Intelligence

Behavioral Analytics No 
Data Visualization No 
Demographic Data No 
Geocoding No 
Geofencing No 
Location Tracking No 
Predictive Analytics No 
Trade Area Analysis No 

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