Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Oracle Cloud CX, built on a cutting-edge cloud platform that utilizes best practices and innovative technologies, provides tools that are user-friendly for business staff while being robust enough for developers to enhance further. The suite of Oracle CX applications is both groundbreaking and adaptable, ensuring reliable performance and security for its users. By adopting a data-centric strategy, Oracle Cloud CX effectively links customer behaviors, transactions, and demographic information across various sectors, including marketing, sales, and service, to craft tailored experiences for each user. With over four decades of expertise, Oracle has assisted clients in effectively managing, safeguarding, and leveraging their data for business benefits. Data is integral to our identity. The platform allows businesses to create, share, and distribute meaningful content and offers, enabling the personalization of customer interactions. Additionally, Oracle Content Management serves as a centralized hub for all enterprise assets, such as invoices, marketing materials, company documents, images, and videos, streamlining management and access to crucial content across the organization. This comprehensive approach not only enhances operational efficiency but also fosters stronger connections with customers.
Description
In alignment with Oracle's goal of enabling individuals to perceive data in innovative ways and uncover profound insights, Oracle Database now integrates features for machine learning, spatial analysis, and graph capabilities. With an Oracle Database license, users can access these leading-edge functionalities for both development and deployment in on-premise environments as well as Oracle Cloud Database Services. The inclusion of Oracle's spatial database within the converged database framework simplifies the initiation of location intelligence analytics and mapping services for developers and analysts alike. This functionality empowers Geographic Information System (GIS) professionals to effectively implement sophisticated geospatial applications. Furthermore, organizations benefit from the ability to handle various forms of geospatial data, execute numerous spatial analytical operations, and utilize dynamic map visualization tools through the spatial features available in both Oracle Autonomous Database and Oracle Database. Consequently, these enhancements not only streamline data management but also foster greater innovation within the realm of data analytics.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Celaton inSTREAM
Yes
CyberPlan
Yes
DbVisualizer
Yes
Higher Logic Vanilla
Yes
Idealogic
Yes
Ikigai
Yes
JobRunner
Yes
MySQL Workbench
Yes
OnScreen
Yes
Oracle API Management
Yes
Integrations
Celaton inSTREAM
No
CyberPlan
No
DbVisualizer
No
Higher Logic Vanilla
No
Idealogic
No
Ikigai
No
JobRunner
No
MySQL Workbench
No
OnScreen
No
Oracle API Management
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/platform/
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/database/technologies/spatialandgraph.html
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Product Features
GIS
3D Imagery
No
Census Data Integration
No
Color Coding
No
Geocoding
No
Image Exporting
No
Image Management
No
Internet Mapping
No
Interoperability
No
Labeling
No
Map Creation
No
Map Sharing
No
Near-Matching
No
Reverse Geocoding
No
Spatial Analysis
No
Location Intelligence
Behavioral Analytics
No
Data Visualization
No
Demographic Data
No
Geocoding
No
Geofencing
No
Location Tracking
No
Predictive Analytics
No
Trade Area Analysis
No