Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Oracle Cloud CX, built on a cutting-edge cloud platform that utilizes best practices and innovative technologies, provides tools that are user-friendly for business staff while being robust enough for developers to enhance further. The suite of Oracle CX applications is both groundbreaking and adaptable, ensuring reliable performance and security for its users. By adopting a data-centric strategy, Oracle Cloud CX effectively links customer behaviors, transactions, and demographic information across various sectors, including marketing, sales, and service, to craft tailored experiences for each user. With over four decades of expertise, Oracle has assisted clients in effectively managing, safeguarding, and leveraging their data for business benefits. Data is integral to our identity. The platform allows businesses to create, share, and distribute meaningful content and offers, enabling the personalization of customer interactions. Additionally, Oracle Content Management serves as a centralized hub for all enterprise assets, such as invoices, marketing materials, company documents, images, and videos, streamlining management and access to crucial content across the organization. This comprehensive approach not only enhances operational efficiency but also fosters stronger connections with customers.
Description
Envision a contemporary sales organization that thrives on collaboration and productivity, even in mobile environments. Decisions are made based on valuable insights, and sales pipelines are consistently full. With user-friendly tools that can easily adjust to changing needs, your approach to selling must evolve to keep pace with your customers' expectations. To boost sales and enhance operational efficiency, the modern sales landscape requires a focus on mobile productivity, teamwork in selling, and proactive pipeline development. Now, picture achieving all these goals seamlessly with Oracle Sales Cloud. By unifying all your business application data with your CRM systems, you can effectively align with your customers and uphold your brand's commitments. Oracle’s comprehensive cloud platform delivers an all-encompassing view of every customer interaction, regardless of when or how those interactions occur, spanning across marketing, commerce, sales, service, finance, supply chain, and HR. Discover the latest innovations and essential features in Oracle Advertising and Customer Experience (CX), and transform the way you engage with your clients. This integration empowers your organization to navigate the complexities of sales more effectively than ever before.
API Access
Has API
No
API Access
Has API
No
Integrations
Oracle Advertising
Yes
Oracle Digital Assistant
Yes
Oracle Service
Yes
FloorManager
Yes
GoSaaS Data Migrator
Yes
Higher Logic Vanilla
Yes
Ikigai
Yes
MicroK8s
Yes
Multipass
Yes
NetApp Cloud Insights
Yes
Integrations
Oracle Advertising
Yes
Oracle Digital Assistant
Yes
Oracle Service
Yes
FloorManager
No
GoSaaS Data Migrator
No
Higher Logic Vanilla
No
Ikigai
No
MicroK8s
No
Multipass
No
NetApp Cloud Insights
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/platform/
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
cloud.oracle.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Lead Management
Activity Tracking
No
Campaign Management
No
Lead Capture
Yes
Lead Distribution
No
Lead Nurturing
No
Lead Scoring
No
Lead Segmentation
No
Pipeline Management
No
Prospecting Tools
No
Source Tracking
No
Sales Acceleration
CPQ
No
Campaign Management
No
Dialer
No
Email Sequencing
No
Email Templates
No
Email Tracking
No
List Building
No
Meeting Scheduler
No
Predictive Analytics
No
Reporting
No
Sales Gamification
No
Sales Intelligence
No
Sales Workflow Management
No