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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Oracle Cloud CX, built on a cutting-edge cloud platform that utilizes best practices and innovative technologies, provides tools that are user-friendly for business staff while being robust enough for developers to enhance further. The suite of Oracle CX applications is both groundbreaking and adaptable, ensuring reliable performance and security for its users. By adopting a data-centric strategy, Oracle Cloud CX effectively links customer behaviors, transactions, and demographic information across various sectors, including marketing, sales, and service, to craft tailored experiences for each user. With over four decades of expertise, Oracle has assisted clients in effectively managing, safeguarding, and leveraging their data for business benefits. Data is integral to our identity. The platform allows businesses to create, share, and distribute meaningful content and offers, enabling the personalization of customer interactions. Additionally, Oracle Content Management serves as a centralized hub for all enterprise assets, such as invoices, marketing materials, company documents, images, and videos, streamlining management and access to crucial content across the organization. This comprehensive approach not only enhances operational efficiency but also fosters stronger connections with customers.

Description

Effortlessly generate, share, and disseminate pertinent and uniform content across various digital platforms. Oracle Content Management serves as a comprehensive content management solution (CMS), equipped with tools for video production and digital asset management that enhance customer experiences (CX) through smart content and tailored recommendations. It enables the centralization of content creation, approval, and distribution processes. Effective digital asset management ensures the maintenance of brand consistency and the governance of content quality. Quickly develop internal and external landing pages or even entire websites to support personalized, multichannel marketing initiatives. Revolutionize your business and craft exceptional customer experiences with a headless CMS platform designed to transition offline processes to online, facilitate real-time collaboration among teams, integrate diverse technologies, and expand content reach into new digital channels. Additionally, enhance product descriptions and incorporate digital assets to increase interest and boost engagement across your commerce platforms, ultimately leading to a more dynamic customer interaction. This holistic approach not only streamlines content management but also fosters innovation in how brands connect with their audiences.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CoreSite Open Cloud Exchange
CyberPlan
DbVisualizer
Dropbox
FloorManager
Immuta
Mayday
Mir Display Server
Multipass
MySQL Workbench
Oracle Cloud CX
Oracle Content Management
Oracle Marketing
Oracle Service
Oracle Subscription Management
Oracle Visual Builder
Orange Tree
Wolken Service Desk
Zoomin

Integrations

CoreSite Open Cloud Exchange
CyberPlan
DbVisualizer
Dropbox
FloorManager
Immuta
Mayday
Mir Display Server
Multipass
MySQL Workbench
Oracle Cloud CX
Oracle Content Management
Oracle Marketing
Oracle Service
Oracle Subscription Management
Oracle Visual Builder
Orange Tree
Wolken Service Desk
Zoomin

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/platform/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/content-management/

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Features

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Alternatives

Alternatives

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