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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

OpsFusion is a user-friendly platform for on-call scheduling and alert management, specifically designed for teams that require dependable incident escalation without the complications and costs often associated with large enterprises. Many existing on-call solutions cater to big organizations, complete with complex pricing structures and dedicated procurement channels. However, OpsFusion offers a straightforward pricing model of just $10 per user per month, inclusive of all features with no tiers, additional costs, or the need for a sales consultation to begin using the service. Users can create customizable on-call schedules—whether daily, weekly, or entirely tailored to their needs—and establish multi-layered escalation procedures to ensure that alerts reach the appropriate team member via email, SMS, or voice call, with automatic follow-up if an alert is overlooked. Additionally, a built-in mute option prevents continuous notifications during a current outage being addressed. For teams wishing to integrate their current monitoring systems, various integrations are also available, and alerts can be dispatched directly from the application. Comprehensive metrics and audit logs are included for tracking purposes. To help teams get started, OpsFusion offers a 30-day free trial that includes 100 alerts with no credit card required, making it easy to try out the platform risk-free.

Description

PagerTree is a cloud-based platform for managing incidents and on-call alerts, created to assist teams in swiftly and effectively addressing operational challenges. By consolidating alerts from various monitoring tools, it ensures that the correct responders are notified automatically through customizable on-call schedules, layered escalation processes, and smart routing rules. The platform offers real-time notifications via push notifications, emails, SMS, voice calls, chatbots, and mobile applications, guaranteeing prompt delivery of incidents to the designated team members. With PagerTree, organizations can establish simple on-call rotations and enhance their systems with escalation policies while monitoring performance through integrated analytics dashboards. Its sophisticated routing and notification protocols enable teams to align alerts with specific criteria, reduce unnecessary noise, and focus on urgent incidents, which ultimately lessens alert fatigue and enhances the accuracy of responses. Moreover, PagerTree's user-friendly interface allows for easy adjustments to notification preferences, promoting a more efficient incident management workflow.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Auvik
Dead Man's Snitch
Freshservice
Healthchecks.io
HetrixTools
Honeybadger
Hyperping
Kapacitor
Microsoft Azure
New Relic
Paessler PRTG
Site24x7
Slack
SolarWinds Access Rights Manager
SolarWinds Pingdom
Splunk AppDynamics
StatusCake
StatusDrift
Workplace from Meta
Zabbix

Integrations

Auvik
Dead Man's Snitch
Freshservice
Healthchecks.io
HetrixTools
Honeybadger
Hyperping
Kapacitor
Microsoft Azure
New Relic
Paessler PRTG
Site24x7
Slack
SolarWinds Access Rights Manager
SolarWinds Pingdom
Splunk AppDynamics
StatusCake
StatusDrift
Workplace from Meta
Zabbix

Pricing Details

$10/user/month
Free Trial
Free Version

Pricing Details

$10 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

OpsFusion

Country

United States

Website

opsfusion.cloud

Vendor Details

Company Name

PagerTree

Country

United States

Website

pagertree.com

Product Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Product Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Alternatives

Alternatives

Opsgenie Reviews

Opsgenie

Atlassian