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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Transform feedback and operational metrics into practical insights. Gather feedback, evaluate, compare, and implement these actionable insights effectively. More than 9 million surveys, forms, and sensory evaluations have been conducted across various sectors. This spans Customer Experience, Employee Engagement, and Patient Experience. Remove uncertainty by pinpointing issues and executing necessary corrective measures. Address Compliance, Risk Assessment, Audits, and additional areas. Consistently gather data to swiftly recognize and resolve safety and compliance challenges. Utilize sensory evaluation ballots to enhance data collection and analytics specifically for the Food, Beverage, and Consumer Goods industries. By leveraging these insights, organizations can drive improvement and foster a culture of continuous enhancement.

Description

Introducing Spiral, a transformative tool that converts customer feedback into practical insights. Our advanced AI processes feedback from various channels, identifying potential issues before they escalate. With seamless integration, you can achieve powerful results and gain actionable insights, eliminating uncertainty while revealing specific challenges to address. The real-time tracking feature ensures that you remain informed around the clock through Sight AI™, allowing you to respond promptly. Designed to integrate effortlessly with the most widely used CRMs, Spiral adapts and scales alongside your business as it handles more feedback, refining its insights continuously. Speed up your operations by tackling concerns proactively, preventing minor problems from developing into significant crises by recognizing trends early on. Experience the convenience of identifying all issues simultaneously, as our AI diligently analyzes customer feedback throughout the day, enabling you to witness the positive impact on your business. By harnessing the power of real-time insights, you can make informed decisions that drive your success.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Remark Classic OMR

Integrations

Remark Classic OMR

Pricing Details

$95.00/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Opinionmeter

Founded

1991

Country

United States

Website

www.opinionmeter.com

Vendor Details

Company Name

Spiral Technologies

Country

United States

Website

www.spiralup.co

Product Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Alternatives

TrulySecure Reviews

TrulySecure

Sensory

Alternatives

SensoryPro Reviews

SensoryPro

Opinionmeter
Opiniator Reviews

Opiniator

Oberon3
Social Spiral Reviews

Social Spiral

Social Spiral Technologies