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Average Ratings 0 Ratings
Description
Transform feedback and operational metrics into practical insights. Gather feedback, evaluate, compare, and implement these actionable insights effectively. More than 9 million surveys, forms, and sensory evaluations have been conducted across various sectors. This spans Customer Experience, Employee Engagement, and Patient Experience. Remove uncertainty by pinpointing issues and executing necessary corrective measures. Address Compliance, Risk Assessment, Audits, and additional areas. Consistently gather data to swiftly recognize and resolve safety and compliance challenges. Utilize sensory evaluation ballots to enhance data collection and analytics specifically for the Food, Beverage, and Consumer Goods industries. By leveraging these insights, organizations can drive improvement and foster a culture of continuous enhancement.
Description
Introducing Spiral, a transformative tool that converts customer feedback into practical insights. Our advanced AI processes feedback from various channels, identifying potential issues before they escalate. With seamless integration, you can achieve powerful results and gain actionable insights, eliminating uncertainty while revealing specific challenges to address. The real-time tracking feature ensures that you remain informed around the clock through Sight AI™, allowing you to respond promptly. Designed to integrate effortlessly with the most widely used CRMs, Spiral adapts and scales alongside your business as it handles more feedback, refining its insights continuously. Speed up your operations by tackling concerns proactively, preventing minor problems from developing into significant crises by recognizing trends early on. Experience the convenience of identifying all issues simultaneously, as our AI diligently analyzes customer feedback throughout the day, enabling you to witness the positive impact on your business. By harnessing the power of real-time insights, you can make informed decisions that drive your success.
API Access
Has API
API Access
Has API
Integrations
Remark Classic OMR
Pricing Details
$95.00/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Opinionmeter
Founded
1991
Country
United States
Website
www.opinionmeter.com
Vendor Details
Company Name
Spiral Technologies
Country
United States
Website
www.spiralup.co
Product Features
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis