Opiniator Description
Opiniator's digital comments card is a customer feedback and recovery platform that allows brick and mortar businesses to use. The digital comment card system collects customer feedback, comments, and ratings using their mobile phones. It then tracks the issues to resolution. The digital comment card allows businesses to respond before customers take their business elsewhere or take their friends with them. Track customer complaints and all staff actions until they are resolved. Unexpected online complaints are less common than expected. Customers who are unhappy are contacted immediately and their money is returned. Before customers are affected, find and fix HSE and maintenance issues. The dashboard provides feedback to the business and staff, which then allows them to take immediate action. Business responds to the issue, tracks all actions and recovers customers.
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Pricing
Pricing Starts At:
$40 per month
Free Trial:
Yes
Integrations
Company Details
Company:
Oberon3
Year Founded:
2009
Headquarters:
United States
Website:
www.opiniator.com
Media
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Product Details
Platforms
SaaS
Type of Training
Documentation
Webinars
Customer Support
Phone Support
Online
Opiniator Features and Options
Customer Experience Software
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Survey Software
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
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