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Description
Create, publish, and oversee all your surveys with one of the most robust survey platforms available in the market. You can quickly design and launch your surveys in just a few minutes, as it is entirely web-based and only requires a browser for access. Enhance your response rates with automated email reminders to participants. There are options for both installed and hosted solutions to suit your needs. Opinio accommodates multiple users and supports multilingual surveys, allowing for collaboration while utilizing powerful features like skip logic and piping; its highly scalable framework ensures it meets the survey requirements of everyone within your organization. With the Opinio Mobile interviewer, you can easily carry out mobile surveys and conduct interviews in the field using your iPhone or iPad, even in offline mode, with data syncing available once you're back online. Additionally, alongside our reliable Opinio survey system, we are developing the future of survey services, which will allow you to securely store all your surveys and data in the cloud, ensuring it is accessible from any platform you choose while maintaining top-notch security. This innovative approach promises to revolutionize how you manage and analyze your survey data across your organization.
Description
In today's highly competitive global business environment, attracting new customers and strengthening loyalty to existing customers is a challenge. Contact centers are expected to deliver the maximum positive results. How can you survey this? Pointel Survey360 simplifies the process. Survey360 allows you to create and conduct surveys in order to collect customer feedback and customer experience data. You will receive accurate, detailed information about customer expectations and contact centers operations. This data can be analyzed quickly to help you retain and gain new customers.
Pointel Survey360 won the Gold Award for Most Innovative Technology at the 17th Contact Center World Awards. We are proud to have won the competition with over 2000 participants from 80 countries in the contact center industry.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Pricing Details
$2400.00/one-time
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ObjectPlanet
Founded
1998
Country
Norway
Website
www.objectplanet.com
Vendor Details
Company Name
Pointel
Founded
1999
Country
United States
Website
www.pointel.com
Product Features
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
