Average Ratings 2 Ratings
Average Ratings 2 Ratings
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Description
Customer Communications Enterprise offers the flexibility and user-friendly interface that empower business users across your organization to connect various departments and data streams, ensuring a unified communication approach with customers throughout their journey. Every company, whether operating in the Business-to-Consumer or Business-to-Business sectors, produces a multitude of essential documents daily, ranging from hundreds to potentially thousands. However, it has become apparent that your current in-house output system can no longer keep pace with your evolving requirements. As you navigate your Digital Transformation, the urgency to adapt to new demands has intensified, leaving you with the stark realization that change is imperative for survival. OpenText™ Communications Center Enterprise is positioned to facilitate this transformation and enhance your business practices. By better utilizing existing IT and Enterprise Resource Planning assets, you will see a notable enhancement in communication effectiveness across your organization. This will lead to a significant improvement in overall efficiency and output capacity, allowing your enterprise to thrive in a competitive landscape. The time to embrace this evolution is now, and with the right tools, your business can achieve remarkable growth.
Description
OpenText Documentum empowers organizations to tackle contemporary information management challenges while laying the groundwork for future advancements. It enhances content-driven workflows and strengthens governance across the entire organization through its features. With a robust array of tools designed for managing and deriving value from various content types, Documentum stands out in enterprise content services. This platform enables businesses to gain control over their essential information, providing a unified source of truth that simplifies access to the latest, validated business documents. Additionally, the case management functionalities of Documentum seamlessly integrate content with processes and automation, allowing users to compile comprehensive case files with minimal effort, thereby optimizing vital business operations for improved efficiency, higher quality, and quicker turnaround times. By ensuring that content remains secure and safeguarded for future reference, organizations can swiftly handle information requests and comply with regulatory demands, fostering a culture of responsiveness and accountability. Ultimately, Documentum positions itself as a vital asset for organizations aiming to thrive in an increasingly complex information landscape.
API Access
Has API
API Access
Has API
Integrations
Adlib
Assai
Citrix Workspace
Commvault Cloud
DocShifter
Foxit PDF Editor
Generis CARA
Gimmal Migrate
Gimmal Records
OpenText Content Aviator
Integrations
Adlib
Assai
Citrix Workspace
Commvault Cloud
DocShifter
Foxit PDF Editor
Generis CARA
Gimmal Migrate
Gimmal Records
OpenText Content Aviator
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OpenText
Founded
1991
Country
Canada
Website
www.opentext.com/products-and-solutions/products/customer-experience-management/customer-communications-management/opentext-streamserve
Vendor Details
Company Name
OpenText
Founded
1991
Country
Canada
Website
www.opentext.com/products-and-solutions/products/enterprise-content-management/documentum-platform
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Product Features
Content Collaboration
Client Portal
Cloud Storage
Digital Asset Management
Document Creation / Editing
Document Management
Electronic Signature
Feedback Management
File Sharing
Messaging / Discussion
Real-Time / Interactive Editing
Roles / Permissions
Search
Version Control
Video / Image Editing
Workflow / Approval Process
Enterprise Content Management (ECM)
Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management
