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Average Ratings 0 Ratings
Description
At Laser Romae, our offerings encompass a range of services including Software Engineering, where we focus on project analysis, definition, and the development of tailored software solutions by leveraging the latest technologies and best practices in the ICT sector. Additionally, our Rs-service System & Network Management division specializes in the management of infrastructures and systems, providing detailed analysis and deployment support for both traditional and virtualized environments, covering areas such as LAN, WAN, Cloud, Contact Center, Service Desk, Helpdesk, System Administration, and Security on platforms like Microsoft, Linux/Unix, and Oracle. Furthermore, with our Rs-service Digital Transformation initiative, we collaborate with start-ups, entrepreneurs, and academic institutions to pinpoint strategic projects that harness cutting-edge technologies, driving innovation and enhancements in digital transformation services and processes. We pride ourselves on delivering superior Information and Communication Technology solutions and services that elevate product value and foster significant improvements in operational efficiency. Our commitment to excellence ensures that we remain at the forefront of technological advancements in the industry.
Description
For those seeking a user-friendly solution for breakdown reporting and maintenance management tailored for facilities maintenance or operational services, the ProFM Helpdesk system is the ideal choice. This software allows you to offer your clients or dispatch center a modern, web-based breakdown reporting service at no cost and without requiring any IT development. You can efficiently track and manage issues through a well-organized database, maintain communication with both clients and maintenance teams, and enhance your service quality, giving you an edge over your competitors—all without needing technical expertise. Registration is simple, consisting of just three steps, after which you can start utilizing the ProFM HelpDesk system by visiting our site and clicking on "registration." Additionally, by opting for the monthly ProFM Helpdesk Premium package, you can access a variety of extra valuable services at competitive prices, further enriching your maintenance management experience.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$1250 per year
Free Trial
Free Version
Pricing Details
$147 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Laser Romae
Founded
2013
Country
Italy
Website
www.laserromae.it
Vendor Details
Company Name
vintoCON
Founded
2005
Country
United States
Website
helpdesk.vintocon.com/en/default.aspx
Product Features
Compliance
Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation
Whistleblowing
Access Controls / Permissions
Automated Routing
Compliance Management
Customizable Branding
Multi-Language Support
Real-Time Chat
Reporting / Analytics
Workflow / Process Automation
Product Features
Building Maintenance
Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management