Compare OMBEA Insights vs. eCasework

Sogolytics, an experience management platform, allows companies to collect, analyze and use employee and customer data to drive business growth. Sogolytics is used by organizations across all industries to track interactions at all touchpoints with customers and employees. The best-in-class reporting delivers real-time, actionable insights that help to prevent and mitigate potential problems. SogoCX improves every aspect of a company's customer experience. This means improved conversion rates, simplified data management, and understanding customers to increase return on investment. Organizations can use SogoCX to measure key metrics like NPS, CSAT and CES. SogoEX software is used by organizations to collect and use data to improve engagement and reduce turnover. This platform allows HR and leadership to drive organizational changes through real-time feedback collection and employee engagement.

A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.

PeopleForce can help you create a high-performance culture within your company. To simplify your HR processes, use an end-to–end cloud system that can be used by all employees and candidates. You can use powerful functionality to manage personnel and effectiveness. The PeoplePerform module allows you to monitor and set OKR goals, have 1-on-1 meetings with employees, and save all information. The Performance Review assesses the potential, productivity, and competencies of employees using 360 and 180 degree feedback. PeopleForce is not just for the team, but also for the candidates. You can guide them through the vacancy process, before they sign the offer. If necessary, you can also use an eSign to sign the offer. Then, set up easy onboarding from the system, where notes, lessons, and files for newbees will be stored. You can streamline your HR processes and make it easier to adapt your personnel using different databases, the HR calendar, and the Leave management service.

Spidergap is a powerful 360° feedback tool designed to help organizations turn employee feedback into meaningful development. Whether you’re an HR professional, manager, or consultant, Spidergap makes it easy to design customized assessments, generate clear and actionable reports, and guide employees toward real growth. Beyond software, Spidergap provides expert support to help you refine your feedback strategy, plan effectively, and measure ROI. From leadership development programs to performance reviews, Spidergap ensures that feedback drives real change. Join thousands of organizations using Spidergap to build a culture of continuous improvement.

Please also update our description as follows: Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.

Zendesk serves as a robust customer service platform aimed at optimizing support processes and improving the overall experience for customers. With an extensive array of features such as automated AI tools, messaging, live chat, and customizable workflows, it empowers companies to deliver tailored and effective support through various channels. The platform also integrates effortlessly with other applications and offers real-time analytics, enabling organizations to make informed, data-backed choices. Designed to accommodate businesses of any scale—from emerging startups to established corporations—Zendesk prioritizes scalability, security, and the satisfaction of its users. Ultimately, its versatile solutions ensure that companies can adapt their customer service approach to meet evolving demands efficiently.

Actus is the complete talent, performance, and learning suite for companies with 100+ employees. Actus Performance Management Software is highly customizable. It adapts to your organization's needs and saves you time, money, and simplifies processes for the long-term. Functionality includes objectives and appraisal, 121s. Survey, recognition, onboarding, talent management, succession planning, and much more.

ThriveSparrow, an employee experience platform for HR professionals, is a solution that focuses on the employee's perspective. ThriveSparrow aims to transform the workplace into a thriving eco-system where employee experience meets organization growth. What makes ThriveSparrow unique is its seamless integration of user experience, actionable insight, and holistic employee-engagement features. The engagement surveys module is at the core of ThriveSparrow. It offers a wide variety of customizable surveys including wellness and pulse surveys. These tools enable HR professionals to monitor employee engagement and satisfaction effectively. Kudos, its peer recognition module is more than just an employee recognition platform. It is an integrated system which correlates with performance metrics and offers a 360° view of each employee’s contributions. The heatmap of employee engagement scores and the actionable analytics dashboard are two other features that stand out.

HiBob, a premier provider of HR solutions, offers a robust HCM named Bob to empower HR teams and streamline operations. From onboarding and performance management to employee engagement and automation, Bob equips HR leaders with the resources necessary to foster a positive workplace culture, drive employee development, and focus on strategic initiatives that propel organizational growth. HiBob’s platform, Bob, simplifies HR processes and ensures ease of use with customizable workflows tailored to different roles. It automates paperwork and seamlessly integrates with existing systems to save time and ensure data accuracy. The user-friendly approach empowers HR professionals to manage company-wide HR tasks effectively and efficiently. Bob Performance Management provides tools for goal setting, feedback, and performance reviews. Real-time tracking and data insights enable timely interventions, fostering a culture of accountability and continuous improvement and boosting employee engagement and retention. Bob’s employee engagement tools foster connection and collaboration among employees through channels for feedback, recognition, and communication, boosting morale and productivity.

Performly makes it easy to automate, manage, and automate all your HR processes. Performly allows you to get feedback from anyone, anywhere. This will help you build a culture of high performance and calibrate your team. Performance management should no longer be a once-in-a-year event. Instead, it should be a continuous conversation and feedback. To discuss goals progress and to get feedback, have one-on-one check-in meetings with templates attached. Allow everyone in the organization to acknowledge each other, even for small victories. Keep a daily to-do list and link each task to your current goals.