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Average Ratings 0 Ratings
Description
Numr CXM interprets customer emotions to provide intelligent strategies aimed at boosting sales and minimizing customer attrition. By utilizing AI-driven surveys, sophisticated dashboards, and automated action plans, we stay ahead in grasping and fulfilling customer needs. Our innovative AI-powered platform is revolutionizing the customer experience industry. By delving into the essence of customer interactions, our technology employs generative AI to foster meaningful conversations that uncover the emotions and decisions influencing customer behavior. This profound understanding allows us to deliver detailed insights that have a direct impact on ROI, empowering businesses to make decisions that genuinely connect with their customers. We excel at converting intricate data into practical strategies, assisting our clients in not just meeting but surpassing customer expectations while driving growth. Through the collection of insights from AI surveys, live chats, and sales calls, we provide a comprehensive view of customer interactions, ensuring no aspect is overlooked. Our commitment to enhancing customer experiences through data-driven insights positions us as leaders in the field.
Description
A survey platform that combines 20 years of experience to help you make better decisions. Your customers' and employees' insights can make your company smarter. Annual engagement surveys, talent management with more. NPS-tracker, sales pulse and customer journey are tools that can help you develop your product or team. Access to panels, templates and the knowledge to make your market speak. Create beautiful surveys that are consistent with your brand. There are more than 35 tested and ready-made templates. You can choose from a variety of question types. You can distribute your survey via email or QR-code, link, SMS, or link. Our API allows you to trigger sendouts from other systems. Our proven methods ensure a high response rate. You can customize the way you present your data, and export it to excel, ppt or another format. To turn insight into action, share live reports with colleagues. You can either use our default reports or create your own custom reports.
API Access
Has API
API Access
Has API
Integrations
EnterpriseAlumni
Freshdesk
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Salesforce
Startdeliver
Zapier
Zendesk
Integrations
EnterpriseAlumni
Freshdesk
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Salesforce
Startdeliver
Zapier
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Numr CXM
Founded
2019
Country
Canada
Website
www.numrcxm.com
Vendor Details
Company Name
Questback
Founded
2000
Country
Norway
Website
www.questback.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Product Features
360 Degree Feedback
Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
Performance Management
360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video