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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Nickelled, a user-onboarding software that makes product tours simple, can turn new users into customers. Businesses of all sizes and types can quickly create code-free walkthroughs that convert and onboard every user with Nickelled. The solution includes an easy-to-use plugin to create guides on any website. Analytics are available to track how users use the guides. Integrations with leading email, live chat, and helpdesk solutions are also available.

Description

StepsKit is an AI-powered no-code product onboarding and feature adoption platform designed to help SaaS companies improve user engagement, onboarding success, and product education directly within their applications. The platform allows teams to create interactive in-app tours, onboarding walkthroughs, feature announcements, and contextual support experiences without requiring developers or engineering resources. AI-generated tour capabilities enable users to describe workflows in plain language and automatically generate editable onboarding flows complete with suggested steps and content. StepsKit helps businesses guide users toward key activation moments by displaying contextual tooltips, hints, walkthroughs, and support messages exactly where users need assistance within the product interface. The platform supports advanced targeting rules based on user plans, roles, URLs, behaviors, and custom attributes so organizations can personalize onboarding and communication experiences for different customer segments. Persistent in-app hints and support guides help reduce repetitive support tickets by providing users with self-serve assistance directly inside the application. Teams can also create feature adoption campaigns that highlight newly released functionality and encourage users to explore tools they may have previously overlooked. The platform includes built-in templates, AI content suggestions, analytics dashboards, and engagement tracking that help businesses quickly launch onboarding experiences and monitor completion rates without starting from scratch.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$199.99/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Nickelled

Founded

2014

Country

United Kingdom

Website

www.nickelled.com

Vendor Details

Company Name

Crown Road Software

Website

www.stepskit.com

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Product Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

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