Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Nickelled, a user-onboarding software that makes product tours simple, can turn new users into customers. Businesses of all sizes and types can quickly create code-free walkthroughs that convert and onboard every user with Nickelled. The solution includes an easy-to-use plugin to create guides on any website. Analytics are available to track how users use the guides. Integrations with leading email, live chat, and helpdesk solutions are also available.
Description
StepsKit is an AI-powered no-code product onboarding and feature adoption platform designed to help SaaS companies improve user engagement, onboarding success, and product education directly within their applications. The platform allows teams to create interactive in-app tours, onboarding walkthroughs, feature announcements, and contextual support experiences without requiring developers or engineering resources. AI-generated tour capabilities enable users to describe workflows in plain language and automatically generate editable onboarding flows complete with suggested steps and content. StepsKit helps businesses guide users toward key activation moments by displaying contextual tooltips, hints, walkthroughs, and support messages exactly where users need assistance within the product interface. The platform supports advanced targeting rules based on user plans, roles, URLs, behaviors, and custom attributes so organizations can personalize onboarding and communication experiences for different customer segments. Persistent in-app hints and support guides help reduce repetitive support tickets by providing users with self-serve assistance directly inside the application. Teams can also create feature adoption campaigns that highlight newly released functionality and encourage users to explore tools they may have previously overlooked. The platform includes built-in templates, AI content suggestions, analytics dashboards, and engagement tracking that help businesses quickly launch onboarding experiences and monitor completion rates without starting from scratch.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$199.99/month
Starts at $199/mo for unlimited monthly active users.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Nickelled
Founded
2014
Country
United Kingdom
Website
www.nickelled.com
Vendor Details
Company Name
Crown Road Software
Website
www.stepskit.com
Product Features
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
No
Video Content
No
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
No
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Digital Adoption Platforms
Audience Segmentation
No
Content Creation
Yes
Contextual Guidance
Yes
Data Validation
Yes
In-App Training
Yes
Launch Management
Yes
Multi-Language
Yes
Self Service Tools
Yes
Surveys & Feedback
Yes
User Onboarding
Yes
Product Features
Digital Adoption Platforms
Audience Segmentation
No
Content Creation
No
Contextual Guidance
No
Data Validation
No
In-App Training
No
Launch Management
No
Multi-Language
No
Self Service Tools
No
Surveys & Feedback
No
User Onboarding
No