Simpo Description

Communicate directly with your users from within your application. Simpo allows you to deliver knowledge and training directly to your users, with automated announcements and in-app walkthroughs. No technical knowledge required. You have the freedom and control you need in order to accomplish your goals quickly. Simpo, an easy-to use tool that can be installed on top of your software, allows you to create and edit information in minutes. Users can receive announcements, knowledge and surveys right from the software they already use. You don't have to wait for users to open emails or remember hours of training. Simpo makes it easy to reduce the time and cost of training new and existing users. It automates the onboarding process, and provides step-by-step guides. Simpo allows you to run surveys and measure NPS directly within the software. This will allow you to understand sentiment and gather actionable feedback.

Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support

Company Details

Company:
Simpo
Year Founded:
2015
Headquarters:
United States
Website:
www.simpo.com

Media

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Product Details

Platforms
SaaS
iPhone
iPad
Android
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
24/7 Live Support
Online

Simpo Features and Options

Onboarding Software

Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Self Service Portal
Task Management
Tax Forms
Training Management

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Customer Engagement Software

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Training Software

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Web Analytics Software

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Simpo Lists

Simpo User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Senior Technical Support
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Simple client communication platform

    Edited: Aug 25 2020

    Summary: Simpo is a very fantastic platform to communicate with customers. It helps to generate leads and sales. It allows us to build a knowledge-based self helps portal to reduce support requests. It works very well.

    Positive: (+) It makes a simple platform to communicate with customers.
    (+) Intuitive UI on both ends.
    (+) Knowledge-based self helps portal to reduce support requests.

    Negative: (-) No cons, we had an overall positive experience with it.

    Read More...
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