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Average Ratings 0 Ratings
Description
Targeted customer surveys are essential for enhancing customer engagement and advancing your business strategies. By utilizing surveys, you gain a deeper understanding of your clientele, and you receive vital feedback necessary for ongoing improvements. Additionally, these surveys can reveal employee satisfaction levels, which is crucial for retaining talent and enhancing the quality of customer service they deliver. To ensure your investments in development align with actual customer desires, it's imperative to gather marketing research through surveys. Furthermore, collecting feedback from event participants allows for the planning of increasingly successful and well-organized events. Understanding customer perceptions of your company and the staff they interact with is invaluable for fostering loyalty. Ultimately, surveys not only inform you about customer sentiment but also provide insights into employee happiness, guiding you on effective retention and engagement strategies. Regularly seeking this feedback can lead to a more dynamic and responsive business environment.
Description
Our keyingress survey software is designed with a user-friendly interface that allows you to effortlessly design your own surveys. However, if you find yourself needing assistance, a simple call or email to our support team will swiftly guide you back on track. Alternatively, you may choose to let us handle everything for you. We can take care of all aspects of your survey project, including programming questionnaires, developing dashboards, and setting up online panels, among other tasks. We are more than willing to manage complete projects in keyingress on your behalf. Just provide us with your project details, and we will handle the rest seamlessly. We will take care of importing addresses and establishing quotas, ensuring everything is set up correctly. For telephone surveys, we can also design a user-friendly interface tailored for your call center staff. Additionally, we will create automated email notifications for your telephone projects, such as appointment confirmations. Our team is always ready to offer guidance and provide a no-obligation quote. Please feel free to reach out to us with any inquiries or requests for more information, as we are here to assist you every step of the way. Your satisfaction is our priority, and we look forward to collaborating with you on your survey needs.
API Access
Has API
API Access
Has API
Integrations
MicroK8s
Pricing Details
$10 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Nextiva
Founded
2008
Country
United States
Website
www.nextiva.com/products/customer-survey-software.html
Vendor Details
Company Name
Ingress
Founded
2004
Country
Germany
Website
www.ingress-survey.co.uk
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
Polling
Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Phone Polling
Presentation Tools
Q & A
SMS Polling
Skip Logic
Supports Audio / Images / Video
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video