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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Creating an exceptional customer experience is challenging. While enhancing customer experience may appear straightforward—by allocating resources to customer-facing teams such as marketing, sales, and service—the reality is that it also relies significantly on the underlying people, processes, and technology that ensure a seamless experience consistently. Our platform, Liberty, is designed to assist you in this transformation. Utilizing AI-driven automation and customer engagement, it enables you to implement significant changes swiftly. As a result, your customer experience can evolve dramatically, naturally, and crucially, at an accelerated pace, ensuring your business stays ahead of the competition.

Description

Salesdoor offers a distinctive Customer Relationship Management solution tailored for the specialty pharmacy, pharmaceuticals, and healthcare sectors. With extensive hands-on experience in specialty pharmacy services, we understand your specific requirements perfectly. You deserve a platform that can easily integrate with your unique workflows without the need for complicated setups. Maintain strong connections with your clients through Salesdoor, where you can manage all communications and marketing efforts from a single platform. The built-in contacts library empowers you to connect with more potential clients and accelerate your growth. Salesdoor’s advanced lead tracking features facilitate the growth, targeting, and retargeting of leads at every stage of your sales process. Additionally, with Salesdoor, you won't require any other tools for project management, sales, marketing, or tracking your internal team's performance. This solution is particularly crafted for businesses that aim to effectively engage physicians and medical professionals to promote their products and services, ensuring a comprehensive approach to client engagement and sales success.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Omnibot Yes 

Integrations

Omnibot No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$45 per user per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Netcall

Founded

1996

Country

United Kingdom

Website

www.netcall.com/platform/

Vendor Details

Company Name

Copilot Provider Support Services

Founded

2011

Country

United States

Website

salesdoor.com

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration No 
Task Management Yes 
Territory Management Yes 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Email Marketing

A/B Testing Yes 
Artificial Intelligence No 
Auto-Responders No 
CAN SPAM Compliance No 
Customer Surveys No 
Drip Campaigns No 
Dynamic Content Yes 
Event Triggered Email No 
Image Library No 
Landing Pages/Web Forms Yes 
Mailing List Management Yes 
Mobile Optimized Emails No 
Reporting/Analytics Yes 
Subscriber Management Yes 
Template Management Yes 
WYSIWYG Email Editor Yes 

Healthcare CRM

Audience Targeting Yes 
Campaign Management Yes 
Marketing Automation No 
Medical History Records No 
Patient Communications No 
Patient Management No 
Physician Management No 
Predictive Analytics No 

Inside Sales

Auto-Dialing No 
Call List Management No 
Call Recording No 
Campaign Management Yes 
Dashboard Yes 
Data Management Yes 
Lead Capture Yes 
Lead Distribution Yes 
Lead Scoring No 
Performance Management Yes 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management Yes 
MMS No 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

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