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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

NSMEDSOL is engineered utilizing cutting-edge technologies like Java, JSF Primefaces, and HTML5. Designed for deployment on Linux-based servers, our system ensures stable and efficient performance while minimizing licensing costs. Additionally, the cloud-enabled web interface allows healthcare facilities to access a comprehensive range of advanced practices without requiring substantial financial investments. Furthermore, the incorporation of Lucene-based search functionality enhances data retrieval speeds and optimizes overall performance. Our multi-user authentication system, tailored to user roles, ensures secure access to the application for all users. Moreover, a dedicated quality assurance team employs test-driven development frameworks to guarantee that the application remains free of quality defects. With a framework-based layered architecture, our platform is inherently independent, built on open standards, and supports various Linux platforms, allowing client access via a web browser while remaining database vendor neutral. In this way, NSMEDSOL not only meets the current needs of healthcare providers but also positions itself for future scalability and enhancements.

Description

You've arrived here on a Monday, and we thought it would be a great opportunity to share more about what makes our WebSupport system an exceptional help desk software solution. To start, WebSupport operates entirely online, eliminating the need for any software installation or updates, which we manage for you seamlessly. Additionally, since 1999, WebSupport has been rigorously tested on both eCommerce and informational websites, proving its effectiveness and reliability. Furthermore, the system is loaded with features; WebSupport PRO includes support for numerous email addresses, allowing you to funnel all your support inquiries directly into our platform, an integrated Knowledge Base for creating tailored resources for each configured website, and a FAQ builder that enables you to craft distinct FAQs per site. With such a comprehensive set of features available at an unbeatable price, you won't find a competing system that offers this level of value. Whether you are a small business or a larger enterprise, WebSupport is designed to scale with your needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$110 per user per month
Free Trial No 
Free Version Yes 

Pricing Details

$19.99 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Neutrinos Solutions

Founded

2015

Country

India

Website

www.neutrinossolutions.com

Vendor Details

Company Name

Support Sentry

Website

www.supportsentry.com

Product Features

Hospital Management

Accounting Integration Yes 
Appointment Management Yes 
Appointment Scheduling Yes 
Bed Management Yes 
Billing & Invoicing Yes 
Claims Management No 
In-Patient Management Yes 
Inventory Management Yes 
Medical Billing Yes 
Out-Patient Management Yes 
Patient Records Management Yes 
Physician Management Yes 
Policy Management No 
Revenue Management Yes 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat No 
Performance Metrics Yes 
Queue Management Yes 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management No 

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