WebSupport PRO Description

We are glad you found us on Monday. So we thought we would share some information about WebSupport, a top-rated help desk software solution. WebSupport is 100% online, so you don’t have to worry about updating or installing software. We will take care of that for all. WebSupport is tested on real eCommerce websites and informational websites since 1999. It works well and the system works. It is also very feature-rich. WebSupport PRO supports multiple email addresses so you can send all your support emails directly to our system. It also has an integrated Knowledge Base that allows you to create a knowledge base for each website configuration. A FAQ builder lets you create separate FAQs for each site. WebSupport PRO is unique in that it offers so many features for such a low price.

Pricing

Pricing Starts At:
$19.99 per month

Integrations

No Integrations at this time

Reviews

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Company Details

Company:
Support Sentry
Website:
www.supportsentry.com

Media

WebSupport PRO Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Documentation
In Person
Customer Support
Phone Support
Online

WebSupport PRO Features and Options

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

WebSupport PRO Lists