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Average Ratings 13 Ratings

Total
ease
features
design
support

Description

Maximize the benefits of your remote assistance solution with N-able Take Control. Created by N-able, this entirely cloud-centric remote control software features live two-way communication, connections in just five seconds, and efficient remote sessions. Additionally, it includes dependable support tools such as command line access and Windows event viewer. N-able Take Control also utilizes peer-to-peer technology, facilitating immediate and on-demand remote support for a variety of devices including Windows PCs, Macs, as well as iOS and Android mobile devices. Whether you require quick fixes or ongoing support, this software ensures that help is just a click away, enhancing productivity and user satisfaction.

Description

Remote Desktop Manager (RDM) consolidates over 50 remote connection types—like RDP (Remote Desktop Protocol), SSH (Secure Shell), and VPNs (Virtual Private Network)—into a single, secure interface. Teams can manage credentials, launch sessions, and monitor access with built-in role-based access control (RBAC) and logging. Add the Remote Connection & IT Management package to pair RDM with Gateway, Hub (SaaS) or Server (on-prem) for just-in-time access, centralized vaulting, and full session oversight.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

N‑able Passportal
1Password
Active Directory
Amazon Web Services (AWS)
AnyDesk
Azure Bastion
Azure Key Vault
BeyondTrust Password Safe
Bitvise
CyberArk Privileged Access Manager
Devolutions PAM
Devolutions Server
Google Workspace
HashiCorp Vault
KeePass
Lansweeper
LastPass
Microsoft Hyper-V
RoboForm
Windows Admin Center

Integrations

N‑able Passportal
1Password
Active Directory
Amazon Web Services (AWS)
AnyDesk
Azure Bastion
Azure Key Vault
BeyondTrust Password Safe
Bitvise
CyberArk Privileged Access Manager
Devolutions PAM
Devolutions Server
Google Workspace
HashiCorp Vault
KeePass
Lansweeper
LastPass
Microsoft Hyper-V
RoboForm
Windows Admin Center

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$30/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

N-able

Founded

2014

Country

United States

Website

www.n-able.com/products/take-control

Vendor Details

Company Name

Devolutions

Founded

2004

Country

Canada

Website

devolutions.net/remote-desktop-manager

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Product Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

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