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Description
All-in-One Software for Digital Channel Feedback
Mopinion is a digital platform that helps digital enterprises listen, understand and act across all digital touchpoints (website, mobile, and email).
Mopinion allows its users to create customisable online feedback form (including various CX metrics like NPS, CES and CSAT) and trigger them based upon rules such as mouse movement and time on page. It also allows for comprehensive visualisation via customisable dashboards, text analysis, and smart labeling. Users can use proactive alerts, role-based views, and connect to PM tools like Trello or Asana to receive feedback and collaborate with other members of your digital team.
+Customisable feedback forms
+Real-time statistics
Integrations with +API
+Various CX metrics
+Text analytics
+Advanced reporting capabilities
Mopinion pricing starts at $35 USD/month
Description
How often do you give a set of website designs to developers only to have the final result need to be tweaked? Volley gives you the opportunity to give clear, visual feedback on any website. It's not always the easiest or fastest way to communicate changes. With the Volley extension, you can quickly provide feedback on specific design elements. This will simplify your review process. Volley Extension allows you to instantly capture feedback on any website. Attach files to support your comments. It works anywhere, even behind a login! Invite others to view your feedback and to respond to it. The feedback is task-based and includes browser, link, and OS data. Feedback is saved to a shared workspace with detailed screenshots. Similar tools can be used to iFrame your website if it feels awkward. Screenshots can be used to quickly review your website without losing context.
API Access
Has API
API Access
Has API
Integrations
Jira
Trello
Adobe Analytics
Adobe Marketo Engage
Asana
Basecamp
Contentsquare
Google Analytics
HubSpot Customer Platform
Intercom
Integrations
Jira
Trello
Adobe Analytics
Adobe Marketo Engage
Asana
Basecamp
Contentsquare
Google Analytics
HubSpot Customer Platform
Intercom
Pricing Details
$229/month
Free Trial
Free Version
Pricing Details
$10 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mopinion
Founded
2013
Country
Netherlands
Website
www.mopinionlabs.com
Vendor Details
Company Name
Volley
Country
United States
Website
meetvolley.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Marketing Analytics
A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video