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Description
Microcall seamlessly connects with various Voice and Hosted platforms, Session Border Controllers (SBC), CUBE systems, and Gateways, analyzing incoming data in real-time to deliver dynamic and insightful dashboards for managers across all tiers of the organization. These dashboards equip managers with the crucial information necessary for swift and well-informed business decision-making. By automating the integration of Microcall with systems such as Active Directory, PeopleSoft, Workday, Banner, Avaya Site Admin, and various HR platforms, the reports generated include detailed employee information like names, locations, departments, cost centers, sessions, devices, MAC addresses, and shared-line assignments. This combination of voice data with comprehensive details significantly enhances reporting capabilities. The extensive features and automation offered by Microcall simplify the reporting process, ensuring that every manager, whether in Telecom Infrastructure, Network Administration, Security, Finance, Sales, HR, or Customer Service, can reap the benefits of Microcall’s innovative solutions. As a result, organizations can drive improved efficiency and make smarter operational choices based on real-time insights.
Description
Streamlined PeopleSoft Security Management. Everything required for effortless security management and auditing is at your fingertips. Quickly pinpoint absent objects and discrepancies in security across different PeopleSoft environments. Conduct side-by-side evaluations of PeopleSoft objects and their security authorizations. Gain insights into the objects that are missing, newly added, or removed when transferring Roles and Permission Lists to another environment. Sentinel has empowered its clients to enhance their security measures while cutting down on both support time and expenses. Effectively oversee security for Users, Roles, and Permission Lists with precision. Navigate through any menu to uncover the Roles that grant user access. Construct precise Roles and Permission Lists in a significantly reduced timeframe, utilizing a menu without the hassle of searching for components. Additionally, manage data masking for PII/PCI fields directly within the user's profile, ensuring compliance and security are maintained effortlessly. This comprehensive approach allows for improved oversight and control in managing security aspects.
API Access
Has API
API Access
Has API
Integrations
Armis Centrix
Joe Sandbox
Oracle PeopleSoft
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$600 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Micro-Tel
Founded
1979
Website
www.microcall.com
Vendor Details
Company Name
Sentinel Software
Founded
2017
Country
United States
Website
www.sentinelsoftware.com
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Product Features
Application Security
Analytics / Reporting
Open Source Component Monitoring
Source Code Analysis
Third-Party Tools Integration
Training Resources
Vulnerability Detection
Vulnerability Remediation
ERP
Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management