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Description
Mia is an advanced conversational agent designed specifically for car dealerships, enabling the automation of both inbound and outbound customer communications around the clock. It effectively manages calls, texts, and emails, possesses multilingual capabilities, and can schedule appointments or direct inquiries in accordance with dealership procedures. By integrating seamlessly with dealership systems, such as inventory management, customer relationship management, and service scheduling, Mia ensures that responses remain consistent and intelligent while adhering to brand standards. This innovative agent operates across various workflows—sales, service, and reception—transforming missed opportunities into potential revenue and relieving human employees from monotonous duties. Mia guarantees continuous availability, even outside of regular business hours, and maintains a smooth conversational flow, with the ability to handle multiple languages and escalate issues to human staff when necessary. By streamlining operations, Mia not only enhances customer experience but also significantly boosts efficiency within the dealership environment.
Description
The VMG Dealership Mobile App allows your team to access TransUnion trade and retail vehicle prices (a subscription to TransUnion is necessary). Additionally, it provides the functionality to scan license discs and integrate them into your VMG DMS Stock system seamlessly. Users receive immediate notifications about new stock arrivals, sales, and incoming leads, along with alerts for any modifications to leads and stock, as well as reminders for license renewals and client birthdays. You can browse all available stock for sale and easily share listings with prospective buyers through WhatsApp, SMS, or Email. The app also facilitates quick edits and contact with leads via WhatsApp, SMS, Email, and phone calls, making it user-friendly and efficient. With instant access to your dealership, it supports multiple database stock views for those with several branches or dealerships. Forget about manually entering VIN numbers—just scan license discs, perform TransUnion checks, and integrate everything into your VMG DMS Stock system effortlessly. This comprehensive tool is designed to streamline your dealership operations and enhance your team's productivity.
API Access
Has API
API Access
Has API
Integrations
Dealer-FX
Dealertrack DMS
ERA-IGNITE
Tekion
VinSolutions Connect CRM
Xtime
vAuto
Integrations
Dealer-FX
Dealertrack DMS
ERA-IGNITE
Tekion
VinSolutions Connect CRM
Xtime
vAuto
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mia
Country
United States
Website
www.mia.inc/
Vendor Details
Company Name
VMG Software
Founded
2007
Country
South Africa
Website
www.vmgsoftware.co.za/
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
