Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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Access your bank's or credit union's financial performance from anywhere, anytime. Secure, cloud-based access gives you insight into your bank's financial performance. With a few clicks, you can access margin components, branch performance, forecasts, and more. The Banker's Dashboard and Credit Union Dashboard integrate seamlessly with your core processor. Easy setup allows you to immediately improve your bottom line. Automate reporting and eliminate errors so you can focus on higher-value tasks. Multiple forecast scenarios can be quickly run and revised, allowing you to analyze variances and other strategies. Compare branch performance. For better results, institute best practices and hold branches accountable.
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RentSpree
RentSpree is the trusted way to manage a rental from start to finish. Real estate agents and landlords rely on one simple, secure platform to place great tenants, keep rent arriving on schedule, and sign leases with confidence, powered by fast TransUnion screening and used by more than 4 million people.
List a vacancy and push it out to Zillow, Realtor.com, and other leading rental sites. Take online rental applications and run quick, in-depth tenant screening from TransUnion, covering credit, background, and eviction history, so you know exactly who you are handing the keys to. Prepare and e-sign the lease, collect the deposit, and turn on automatic rent collection with reminders and late fees taken care of. Keep income and expenses organized so tax season is easy.
Agents gain a polished, all-in-one way to close rentals faster and earn more landlord clients. Landlords gain dependable tenants, steady income, and local know-how the moment they need it.
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eCredit Complete
CBC integrates with seamlessly many CRMs/DMSs or thru an XML push to every CRM/DMS available. DealerTrack and RouteOne data push and the ability to pull CBC bureaus is also available.
CBC powers the largest lending platforms in the industry as well as many of the top dealer groups in the automotive space.
Credit Bureau Connection has roots in the credit report, regulatory compliance, sales, desking, and F&I system development fields dating back to the early 1980's. In recent years, Credit Bureau Connection, also known as CBC, has become a recognized industry leader in credit reports, online credit applications, fraud detection and prevention, and regulatory compliance solutions.
CBC is proud to be one of only a few authorized resellers to the automotive and related industries for all three credit reporting agencies: Experian, TransUnion, and Equifax. We have established, long-term, exceptional-standing relationships with each of the credit reporting agencies.
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