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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Providing efficient self-service options and prompt answers to customer inquiries at all hours can lead to significant enhancements in customer satisfaction levels. By offering tailored product recommendations and simplifying the decision-making process, you can substantially boost your conversion rates. Implementing effective automation in your service operations allows for issue resolution before they escalate into formal tickets, which in turn eases the burden on your service team. Mercury's innovative dialog technology provides an unparalleled experience in terms of context, personalization, and smart conversation, which benefits your organization by accommodating more intricate use cases and delivering a superior user experience. Furthermore, the active learning mechanism not only strengthens dialog reliability but also assists customers in navigating their queries, even when faced with challenging questions, while simultaneously fostering improvements in language understanding. This comprehensive approach ultimately enhances overall customer engagement and satisfaction, driving loyalty and repeat business.

Description

Rep AI combines behavioral AI (built-in) and conversational AI from ChatGPT to deliver personalized shopping experiences for everyone. ChatGPT is a conversational shopping assistant. Rep will handle the entire shopping process right in the chat - even the checkout. Every conversation is contextualized and focused, as it should be. AI will constantly scan your website to ensure it is always up-to-date. Let AI do the heavy lifting. Our AI will answer all questions about products in a conversational manner. It can even understand idioms, slang and other slang. Includes multi-language conversations, contextual support, and an AI that is built to work 24/7. We use a deep-learning predictive algorithm to detect in real-time visitors who need help and offer them hyper-contextual and personalized artificial intelligent shopping assistance.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alexa
Amazon Pay
Attentive
ChatGPT
Facebook
Facebook Messenger
Google Assistant
Gorgias
Help Scout
Klaviyo
Magento
Postscript
Recharge
SAP CRM
Salesforce
Shopify
Tapcart
WhatsApp
Yotpo
Zendesk

Integrations

Alexa
Amazon Pay
Attentive
ChatGPT
Facebook
Facebook Messenger
Google Assistant
Gorgias
Help Scout
Klaviyo
Magento
Postscript
Recharge
SAP CRM
Salesforce
Shopify
Tapcart
WhatsApp
Yotpo
Zendesk

Pricing Details

€500 per month
Free Trial
Free Version

Pricing Details

$79 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Mercury

Founded

2016

Country

Germany

Website

www.mercury.ai/en/

Vendor Details

Company Name

Rep

Founded

2020

Country

Israel

Website

hellorep.ai

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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