Mercury Description
Customer satisfaction will improve with effective self-service and quicker responses to customers' questions. Personalized product advice, suggestions and simplified purchase decisions will dramatically increase your conversion rate. Automate your service and get tickets resolved quickly. This greatly reduces the workload for your service team. Mercury's unique dialog technology allows for unmatched context, personalization, as well as intelligent dialog. This technology allows for more complex use cases, and a better user experience. Active learning behavior has two key advantages. It increases dialog robustness, guides customers to the goal even when they ask difficult questions, and it leads to independent improvement in language comprehension.
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IBM watsonx Assistant
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-User-friendly interface with drag-and-drop conversation builder and pre-built templates.
-Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language.
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Pricing
Pricing Starts At:
€500 per month
Free Trial:
Yes
Company Details
Company:
Mercury
Year Founded:
2016
Headquarters:
Germany
Website:
www.mercury.ai/en/
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Product Details
Platforms
SaaS
Type of Training
Documentation
Live Online
Videos
Customer Support
Online
Mercury Features and Options
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