AiChat Description

AiChat provides a suite A.I-powered software to help with customer service, marketing, and sales across multiple chat channels.

You can create a support environment that allows you to have automated conversations, human and A.I collaborative conversations, as well 360-degree views of your customer, which will help you build better relationships with them. Our easy-to-use design, personalization, and automation tools allow for 1:1 conversations. Our solution includes everything you need to increase marketing KPIs, including smart segments and personalized customer journeys. You can create a personalized shopping experience by using an automated virtual sales assistant. Also, learn your customers' preferences and maximize your revenue with journey-aware product recommendations across multiple chat channels. Online visitors can get instant answers to frequently asked questions, educate them about products and services 24 hours a day, and even gamify the chat experience in order to increase their prospects.

Integrations

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Company Details

Company:
AiChat
Year Founded:
2016
Headquarters:
Singapore
Website:
aichat.com

Media

AiChat Screenshot 1
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Product Details

Platforms
SaaS
iPhone
iPad
Android
Type of Training
Documentation
Customer Support
Online

AiChat Features and Options

Chatbot Software

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Lead Capture Software

Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing Platform

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat