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Average Ratings 0 Ratings
Description
MerchLogix offers cloud-based products tailored for space planning and merchandising tasks that are optimized for mobile use. These tools can be accessed by anyone in your organization from any location, at any time, because we constantly consider how they might enhance in-store operations. There are no restrictions on the number of users, as our pricing model does not charge per seat, and our products boast limitless configurability. This flexibility stems from our dedication to fostering connection and collaboration within your team. Our offerings are designed to integrate seamlessly; whether you choose to utilize just one or the entire suite, we ensure they fit effectively into your business. Our retail partners often commend us for being innovative problem solvers, showcasing our unwavering commitment to their success alongside our own. We took on one of retail's most persistent challenges—space planning—and not only addressed it but found a comprehensive solution. This commitment to problem-solving is what sets us apart in the industry.
Description
Managing a high volume of customer support tickets can become quite overwhelming, and at some stage, traditional email systems may not suffice. Zenquiries offers the necessary tools to streamline this process, allowing you to address customer issues effectively. As your eCommerce business expands, our platform is ready to support your needs. You can organize tickets into boards and collaborate with your team to find solutions. Additionally, you have the flexibility to include unlimited support agents in your plan without any additional fees, ensuring that you have all the resources needed to provide excellent customer service.
API Access
Has API
API Access
Has API
Integrations
Shopify
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$10 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
MerchLogix
Country
United States
Website
merchlogix.com/products/
Vendor Details
Company Name
zenquiries
Website
www.zenquiries.com
Product Features
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management