Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.
Learn more
Easy to use, award-winning Help Desk software for service teams that need to do more with less. Simplisys Service Desk provides flexible solutions for support teams of any size.
- Manage multiple data channels with one interface
Roles-based access to tickets
- Email integration that creates and acknowledges tickets automatically.
- Features rich reporting tool and dynamic dashboards.
- Roles based Customer Portal
- Simple to use business rules and workflows to drive automated processes.
- API's for integration with third party software.
We offer unparalleled support and market-leading service. Don't waste your time looking through thousands of documents online. Give us a call.
Learn more
Eventbee
Eventbee Manager offers a seamless solution for attendee check-in and ticket sales at events through a single application. This streamlined process ensures that check-ins are conducted swiftly and efficiently. When it comes to ticket sales, you can maintain your existing credit card processing provider associated with Eventbee. Additionally, Eventbee provides a WordPress Tickets Widget plugin, enabling event managers to incorporate a ticket purchasing box directly onto their WordPress sites. This easy-to-use plugin is specifically created to assist event managers in effortlessly setting up ticket sales on their platforms with just a few straightforward steps. Event venues can vary widely, encompassing everything from performing arts centers to theaters of all sizes. At Eventbee, we enhance your venue's digital presence, allowing you to manage seating arrangements effectively and simplifying the sale of reserved seating tickets. Our dedicated team collaborates with event managers to design and customize an ideal seating map tailored to your unique needs, accommodating any specific configurations or requirements you may have while ensuring a smooth ticketing experience. With Eventbee, you can elevate your event management process and provide a better experience for your attendees.
Learn more
SolarGenix
SolarGenix.ai is an innovative platform that leverages artificial intelligence to fully automate the solar proposal workflow. It efficiently produces precise, ready-to-sell proposals in mere seconds, encompassing everything from roof analysis to panel positioning and financial projections. Designed for solar sales experts, installation teams, developers, finance firms, and others aiming to enhance their proposal workflow, it aims to boost accuracy and expedite the deal-closing process. Utilizing proprietary AI technology, SolarGenix.ai analyzes aerial images to accurately model a residence’s roof characteristics, including its shape, slope, and orientation. Furthermore, it conducts sophisticated shading assessments through sun-path simulations and obstacle identification, such as trees, chimneys, and adjacent structures, to pinpoint the best areas for solar panel installation. This comprehensive approach not only saves time but also empowers users to make informed decisions quickly.
Learn more
