Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 2 Ratings

Total
ease
features
design
support

Description

Elevate your customer experience by transforming them into enthusiastic advocates through the use of Screen Share-enabled support. This innovative approach can cut support time by up to 82% in just minutes, leading to a marked increase in customer satisfaction through real-time solutions. By redefining your support team as a profit-generating unit, you can significantly streamline the support process. The ability to visualize your customers’ screens allows you to guide them directly to resolutions, making assistance straightforward and effective. With Median, you can observe your website visitors as they navigate in real-time, enabling you to instantly join their session, gently navigate their screens, and provide clear guidance. This method drastically reduces the time spent on support, eliminates the need for customers to describe their issues in detail, and proactively reduces future support requests with a simple screen-sharing feature. Begin your journey with a free trial today, and enjoy the convenience of Median’s integration with 12 leading chat platforms. Transition from chat to screen sharing effortlessly with just one click, ensuring that easy and interactive support is always within reach once you install the Median code on your site. This powerful tool not only enhances customer interactions but also empowers your support team to provide effective solutions promptly.

Description

Enhance and strengthen your professional connections through in-person meetings and audio conferences that come equipped with collaborative features for productive discussions. Effortlessly extend these capabilities to your entire workforce across the globe without the need for any extra hardware or software, allowing you to focus on your meetings immediately. Veeting Rooms utilizes cutting-edge text, audio, and video communication technology to ensure crystal-clear interactions. You can effortlessly upload your presentation slides and showcase them live to all participants in your meeting. Additionally, the platform enables screen sharing and document uploads, facilitating seamless collaboration among attendees. Veeting Rooms creates a comprehensive virtual meeting space that includes WebRTC-based audio and video conferencing, online slideshow presentations, whiteboarding, document sharing, and text chat functionalities, all designed to make your meetings more engaging and interactive. Understanding that many of our users rely on Microsoft Outlook for their email, contacts, and scheduling needs, we prioritize the creation of a Veeting AddIn to enhance their experience. This integration will streamline meeting scheduling and improve overall efficiency for our clients.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Chatra Yes 
Drift Yes 
Intercom Yes 
LiveChat Yes 
Mailbird No 
Microsoft Outlook No 
Olark Yes 
Re:amaze Yes 
Slaask Yes 
SnapEngage Yes 
Zendesk Yes 
tawk.to Yes 

Integrations

Chatra No 
Drift No 
Intercom No 
LiveChat No 
Mailbird Yes 
Microsoft Outlook Yes 
Olark No 
Re:amaze No 
Slaask No 
SnapEngage No 
Zendesk No 
tawk.to No 

Pricing Details

$50 per month
Free Trial Yes 
Free Version No 

Pricing Details

Pay as you go pricing available
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Median

Founded

2017

Country

United States

Website

www.hellomedian.com

Vendor Details

Company Name

Veeting

Founded

2008

Country

Switzerland

Website

www.veeting.com/en/

Product Features

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

Screen Sharing

Annotations / Drawing Tools No 
Desktop / Browser Sharing No 
Mobile Screen Sharing No 
Presenter Control Management No 
Remote Control No 
Screen Capture No 
Screen Mirroring No 
Screen Recording No 

Product Features

Meeting

Action Item Tracking No 
Agenda Management No 
Attendee Management No 
Board Meetings No 
Committee Meetings No 
Internal Meetings No 
Invitation Management No 
Legislative Meetings No 
Materials Management No 
Meeting Feedback No 
Meeting Preparation Tools No 
Meeting Room Booking No 
Minutes Management No 
Post-Meeting Tools No 
Scheduling No 
Travel Management No 
Voting Management No 

Screen Sharing

Annotations / Drawing Tools No 
Desktop / Browser Sharing Yes 
Mobile Screen Sharing Yes 
Presenter Control Management Yes 
Remote Control No 
Screen Capture Yes 
Screen Mirroring No 
Screen Recording Yes 

Video Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting Yes 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat No 
Real-Time Chat Yes 
Record & Playback Ability No 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting Yes 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat No 
Real-Time Chat Yes 
Record & Playback Ability No 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

Alternatives

Alternatives

Onstream Meetings Reviews

Onstream Meetings

Onstream Media
Zoom Reviews

Zoom

Zoom Communications
MegaMeeting Reviews

MegaMeeting

Internet MegaMeeting