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Description
Medallia allows users to engage in thoughtful and systematic ways through targeted surveys that are both digital and traditional. Our easy-to-implement survey solutions will ensure that you are gathering relevant and actionable data to make measurable customer impacts. Medallia's AI technology uses machine-learning to analyze structured and unstructured customer survey data. It can uncover sentiment, predict behavior, identify commonalities, and recommend actions to improve customer experiences. Create the most effective surveys to improve customer journeys. You can quickly manage innovation and change in every aspect of your experience management program, from design to emails, questions, and translations. Medallia surveys enable you to
Description
Skimle revolutionizes the way unstructured qualitative data is converted into structured, analyzable datasets through the use of artificial intelligence. In contrast to RAG chatbots that simply retrieve isolated excerpts, Skimle meticulously processes complete sets of documents from the outset—examining each segment, gathering insights, and categorizing them within a structured hierarchy of themes.
You can upload various formats of qualitative data such as interview transcripts, PDFs, audio or video files, and reports. The workflow that Skimle employs, which draws inspiration from scholarly thematic analysis, systematically codes every passage, uncovers recurring patterns, and compiles a comprehensive "spreadsheet" where documents are organized as rows and themes as columns. Each insight is directly tied to verified quotes, ensuring accuracy without any fabrication.
Supporting over 100 languages and capable of handling more than 1,000 documents per project, Skimle is fully compliant with GDPR regulations applicable in the EU, providing complete traceability between themes and quotes. Users can also enjoy features such as customizable categories, AI-driven chat for reasoning, and options to export findings into Word, Excel, or PowerPoint formats.
What sets Skimle apart is its ability to merge the rigorous standards of academic research with the rapid processing capabilities of AI. Tasks that traditionally consume weeks when using NVivo or other conventional tools can be completed in mere hours with Skimle, all while maintaining detailed audit trails essential for peer review and validation. This efficiency not only saves time but enhances the overall research experience, making qualitative analysis more accessible and streamlined than ever before.
API Access
Has API
API Access
Has API
Integrations
ATLAS.ti
AWS Marketplace
Acoustic Tealeaf
Adobe Marketo Engage
Beam AI
Cendyn CMS
Cendyn Loyalty
Compete Club Management
Contentsquare
Crossbeam
Integrations
ATLAS.ti
AWS Marketplace
Acoustic Tealeaf
Adobe Marketo Engage
Beam AI
Cendyn CMS
Cendyn Loyalty
Compete Club Management
Contentsquare
Crossbeam
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$0
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Medallia
Founded
2001
Country
United States
Website
www.medallia.com
Vendor Details
Company Name
Skimle
Founded
2025
Country
Finland
Website
www.skimle.com
Product Features
360 Degree Feedback
Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers
Complaint Management
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Journey Mapping Tools
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
Product Management
Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management
Qualitative Data Analysis
Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Text Mining
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering
Product Features
Qualitative Data Analysis
Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis
