Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We assist some of the world's most competitive and well-known companies in swiftly adapting to regional, industry, and economic changes, providing them with the necessary speed, scale, flexibility, transparency, and expertise to effectively manage their integrated and contingent workforce through a unified platform. Gain a comprehensive, real-time perspective of your contingent workforce, starting from the initial request and extending through offboarding and reassignment processes. Build resilience within your contingent workforce that can expand or contract according to the shifting demands of your organization. Take charge of compliance and mitigate risks by keeping all contingent workforce data centralized in a single system of record. Empower your teams to make informed business decisions by granting them access to top-tier workforce management systems. Furthermore, improve how your organization oversees the entire lifecycle of contingent workforce management with unmatched, vendor-neutral services designed to promote efficiency and effectiveness. By doing so, you not only enhance operational capabilities but also foster a more agile business environment that can respond proactively to future challenges.
Description
Our workforce management suite enables your organization to effectively utilize its valuable resources in a more focused, cost-effective, and employee-centric way, while minimizing the manual and labor-intensive aspects of administrative tasks. Service centers of various sizes across more than 15 countries rely on our opcycWFM software to efficiently manage, plan, and control employee deployment, even in complex situations, while prioritizing employee needs and preferences. opcycWFM supports your planning, monitoring, and personnel processes comprehensively. This all-encompassing workforce management solution enables you to navigate the daily operational cycle intelligently without necessitating extensive adjustments, as it is uniquely configurable. If you want a workforce management provider that truly understands your needs on a daily basis, opcycWFM is the solution you should choose. With its intuitive design and robust features, it stands out as the ideal choice for organizations aiming for efficiency and employee satisfaction.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$5.95 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Magnit
Founded
2010
Country
United States
Website
magnitglobal.com/us/en/workforce-management-platform/integrated-platform.html
Vendor Details
Company Name
opcyc GmbH
Founded
2011
Country
Germany
Website
opcyc.de/opcyc/de/
Product Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce