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ease
features
design
support

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Description

MAI-Voice-2-Flash represents Microsoft AI's rapid and effective text-to-speech solution, designed specifically for high-demand voice applications where quick response times are vital. This model generates highly authentic, expressive speech while maintaining the natural prosody, acoustic quality, and human-like characteristics such as rhythm, intonation, and emotional depth found in MAI-Voice-2. It is engineered for instantaneous synthesis, operating at twice the speed of MAI-Voice-2, which makes it ideal for use in voice agents, virtual assistants, interactive applications, call centers, and IVR systems that require immediate interaction. Supporting 15 languages across 18 distinct locales, it also boasts a collection of licensed, curated voices that are readily available for use. Developers have the ability to manipulate speaking style and emotion via SSML, allowing them to tailor the delivery with expressions like joy, excitement, empathy, sadness, whispering, or shouting, thereby enhancing various conversational contexts and branding experiences. This flexibility not only enriches user interaction but also ensures that the voice output aligns perfectly with the intended message or sentiment.

Description

NeoSound Intelligence is an innovative AI technology firm dedicated to transforming emotions into actionable insights, aiming to enhance the quality of interactions between organizations and their customers. Our goal is to elevate all forms of communication that occur between consumers and businesses. By offering advanced AI-driven speech analytics tools, we assist call center operations in refining their customer engagement strategies. We empower organizations to convert phone calls into increased revenue. Our technology enables automatic listening to customer calls, facilitating the optimization of communication. NeoSound's tools provide valuable, actionable insights derived from phone conversations, enhancing the overall quality of customer interactions. Beyond mere speech-to-text capabilities, our intelligent algorithms conduct in-depth analyses of acoustics and intonation. This means our machines are trained to understand not only the words spoken but also the nuances of how they are expressed. Consequently, our solutions are tailored to meet the specific needs of your company with precision. NeoSound combines cutting-edge speech-to-text semantic analytics with comprehensive acoustic intonation analysis, providing a holistic approach to understanding customer communication. With our unique offerings, we strive to redefine the landscape of customer interactions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Azure Voice Live API
Bing
GitHub Copilot
Google Cloud Platform
Microsoft Azure
Microsoft Dynamics 365
Microsoft Excel
Microsoft Foundry
Microsoft OneDrive
Microsoft PowerPoint

Integrations

Amazon Web Services (AWS)
Azure Voice Live API
Bing
GitHub Copilot
Google Cloud Platform
Microsoft Azure
Microsoft Dynamics 365
Microsoft Excel
Microsoft Foundry
Microsoft OneDrive
Microsoft PowerPoint

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

microsoft.ai

Vendor Details

Company Name

NeoSound Intelligence

Founded

2018

Country

Netherlands

Website

www.neosound.eu/

Product Features

Product Features

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

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