Average Ratings 5 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Loman operates as a round-the-clock AI phone assistant tailored for the restaurant industry, guaranteeing that every incoming call is addressed promptly. This intelligent system adeptly manages various responsibilities, including order taking, inquiry responses, reservation scheduling, and more, which allows restaurant personnel to concentrate on serving customers on-site. With its lifelike voice technology, Loman creates a smooth experience for callers, efficiently handling questions and transferring calls to human staff when necessary. It seamlessly integrates with major restaurant point-of-sale systems such as Square, Toast, Clover, and Revel, ensuring that orders and reservations flow directly into your operational framework. Customized with your business specifics, Loman is capable of providing precise answers regarding menu items, dietary needs, and general questions. Additionally, it has the capability to manage several calls at once, preventing customers from experiencing wait times or unanswered calls. By adopting Loman, restaurants have noted significant improvements in operational efficiency, fewer missed calls, and a boost in customer satisfaction, leading to a more productive dining experience overall. This innovative solution not only enhances communication but also helps build lasting relationships with patrons.

Description

Moneypenny is a leading provider of outsourced phone answering and customer service solutions. Offering round-the-clock call management, live chat, and omnichannel support, Moneypenny serves businesses of all sizes with customized plans. The service includes the innovative AI Receptionist, which uses generative AI to handle customer calls with a warm, conversational tone, understanding verbal cues and intents. Calls can be transferred to real human receptionists for more complex queries, ensuring a seamless experience. Whether you need call transfers, message taking, CRM integration, or bilingual receptionists, Moneypenny ensures seamless customer communication, empowering businesses to focus on growth and customer satisfaction without missing a call.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Clover Yes 
Revel Yes 
SpotOn Yes 
Square POS Yes 
Toast POS Yes 
Zapier No 

Integrations

Clover No 
Revel No 
SpotOn No 
Square POS No 
Toast POS No 
Zapier Yes 

Pricing Details

$199 per month
Free Trial Yes 
Free Version No 

Pricing Details

$56 per month (20% off deal)
$56 per month (20% off deal for life)
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Loman.ai

Country

United States

Website

www.loman.ai/

Vendor Details

Company Name

Moneypenny

Founded

2000

Country

United Kingdom

Website

www.moneypenny.com/us/

Product Features

Answering Services

The top receptionists in the United States adhere to your personalized script, guaranteeing that you won't overlook any calls while allowing you to focus on your core responsibilities.

Call Center

Our skilled receptionists handle your calls with the same professionalism as if they were part of your own team, delivering exceptional service to your customers around the clock.

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer No 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Call Forwarding

Conduct your business from any location as our receptionists effortlessly direct crucial calls to you and your team whenever necessary.

Legal Answering

Our skilled and knowledgeable legal receptionists understand the nuances of representing your law firm effectively. They are dedicated to assisting you in reaching your business objectives by effectively managing inquiries and guaranteeing that your firm is consistently accessible to clients.

Live Chat

Our expert Live Chat representatives, supported by advanced technology, are dedicated to engaging with your web visitors and turning those interactions into loyal customers.

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting No 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Managed Live Chat

Our expertly trained Live Chat representatives, along with advanced technology, engage with your website visitors and turn their inquiries into loyal customers.

Virtual Receptionist

Experience the exceptional service of America's top virtual receptionists, who work around the clock as a flawless extension of your team. They are dedicated to handling inquiries and ensuring your customers leave with a smile.

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