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features
design
support

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Description

LogRocket combines session replay and performance monitoring with product analytics, empowering software teams to create the perfect product experience.

Description

A comprehensive open-source session replay suite designed specifically for developers, enabling self-hosting for optimal data control. Gain insights into every issue as if it were occurring in your own browser, allowing you to delve deep while observing user interactions. This all-in-one platform empowers developers to effectively address problems, replay sessions, track web app performance, and provide exceptional customer support. Experience your users' journey firsthand, identify their challenges, expose hidden issues, and create outstanding experiences. With the ability to self-host, your customer data remains within your own infrastructure, eliminating the need to share sensitive information with third parties. Maintain complete authority over the data captured and eliminate the hassle of extensive compliance and security protocols. Our suite also includes advanced privacy features for user data sanitization. If self-deployment isn't your preference, you can easily opt for our cloud solution and start benefiting from the service in just a few minutes. This flexibility ensures that developers can choose the deployment method that best suits their needs while still prioritizing user privacy and data security.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Datadog Yes 
Jira Yes 
New Relic Yes 
Sentry Yes 
AccessOwl Yes 
Amazon Web Services (AWS) No 
Blocksi Yes 
Elasticsearch No 
ElectroNeek Yes 
Intercom Yes 
JavaScript No 
Kubernetes No 
Microsoft Azure No 
OVHcloud No 
Pendo Yes 
Rollbar No 
Segment No 
Slack No 
Ubuntu No 
Userflow Yes 

Integrations

Datadog Yes 
Jira Yes 
New Relic Yes 
Sentry Yes 
AccessOwl No 
Amazon Web Services (AWS) Yes 
Blocksi No 
Elasticsearch Yes 
ElectroNeek No 
Intercom No 
JavaScript Yes 
Kubernetes Yes 
Microsoft Azure Yes 
OVHcloud Yes 
Pendo No 
Rollbar Yes 
Segment Yes 
Slack Yes 
Ubuntu Yes 
Userflow No 

Pricing Details

$99/month
Developer - Free
Team - Starting at $99
Professional - Custom pricing
Free Trial Yes 
Free Version Yes 

Pricing Details

$3.95 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

LogRocket

Founded

2016

Country

Boston

Website

logrocket.com

Vendor Details

Company Name

OpenReplay

Country

United States

Website

openreplay.com

Product Features

Bug Tracking

Backlog Management No 
Filtering Yes 
Issue Tracking Yes 
Release Management No 
Task Management Yes 
Ticket Management Yes 
Workflow Management No 

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis Yes 

Product Analytics

Attribution No 
Automatic Data Capture No 
Churn Reporting No 
Customer Feedback Collection No 
Customer Guidance No 
Customer Journey Analytics No 
Data Export No 
Data History Retention No 
Data Labeling No 
Product Engagement Scoring No 
Real-Time Data Analysis No 
Touchpoint Analytics No 
User Segmentation No 

Session Replay

Eye Tracking No 
Form Analytics No 
Heatmaps No 
Mouse Tracking No 
Optimization Tools No 
Session Recording No 
Surveys No 
User Experience Analysis No 
User Feedback No 
Visitor Segmentation No 

Product Features

Session Replay

Eye Tracking No 
Form Analytics No 
Heatmaps No 
Mouse Tracking No 
Optimization Tools No 
Session Recording No 
Surveys No 
User Experience Analysis No 
User Feedback No 
Visitor Segmentation No 

Alternatives

Alternatives