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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our robust co-browsing solution allows you to engage with customers through audio and video conversations directly on your website or application, making it simpler than ever to enhance customer satisfaction. This feature enables you to guide users through navigating your platform, assist them in completing purchases, help with form submissions, offer suggestions, and so much more, all while utilizing audio and video capabilities. There's no need for users to download any plugins or additional software. Additionally, in collaboration with our partner LivePerson, we have introduced an innovative engagement method called Messaging, which elevates traditional Live Chat by providing greater flexibility. Furthermore, we have seamlessly integrated widely-used third-party communication channels such as Twilio SMS, Facebook Messenger, Instagram, Twitter, WhatsApp, and Apple Business Chat, allowing agents to manage these Messaging interactions directly within Dynamics 365, ensuring a streamlined and efficient experience for both customers and agents alike. This comprehensive approach not only improves engagement but also fosters stronger relationships with your clients.

Description

Telemarketr is a user-friendly and highly customizable SMS platform designed specifically for businesses seeking greater flexibility and control over their marketing efforts via SMS. You can either utilize Telemarketr right away or tailor it to align with your specific business needs. It allows for the integration of your current marketing and automation tools, enhancing your operational efficiency. Customers can effortlessly link their existing Twilio account with Telemarketr, making it a versatile choice for SMS marketing. This platform is crafted to fit seamlessly into your company's operations, and to address some common inquiries, it is available as a one-time license software solution. In the near future, there are plans to introduce a more conventional SaaS version of Telemarketr. By leveraging your current Twilio account, you gain the advantage of Twilio's competitive pricing at $0.0075 per SMS message. Additionally, the ability to customize the platform ensures that your SMS campaigns can evolve as your business grows, providing ongoing value and adaptability.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apple Business Chat Yes 
Facebook Messenger Yes 
Instagram Yes 
LivePerson Yes 
Microsoft Dynamics 365 Yes 
Twilio Yes 
WhatsApp Yes 
X (Twitter) Yes 

Integrations

Apple Business Chat No 
Facebook Messenger No 
Instagram No 
LivePerson No 
Microsoft Dynamics 365 No 
Twilio No 
WhatsApp No 
X (Twitter) No 

Pricing Details

$49 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Communication Business Avenue

Founded

2006

Country

Japan

Website

www.cafex.com

Vendor Details

Company Name

Telemarketr

Founded

2017

Country

United States

Website

www.telemarketr.com

Product Features

Campaign Management

Channel Management No 
Contact Database No 
Email Marketing No 
Event Triggered Actions No 
Lead Management Yes 
Multi-Campaign Yes 

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat Yes 
Video Content No 

Customer Satisfaction

360 Degree Feedback No 
Analytics No 
Call Reporting Yes 
Complaint Monitoring No 
Feedback Collection No 
Survey Management No 

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat Yes 
Performance Metrics No 
Queue Management Yes 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Product Features

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization No 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting Yes 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win Yes 

Alternatives

Alternatives

Segment Reviews

Segment

Twilio