Compare Live Assist for Microsoft Dynamics 365 vs. Sellio in 2026

Live Assist for Microsoft Dynamics 365

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Description

Our robust co-browsing solution allows you to engage with customers through audio and video conversations directly on your website or application, making it simpler than ever to enhance customer satisfaction. This feature enables you to guide users through navigating your platform, assist them in completing purchases, help with form submissions, offer suggestions, and so much more, all while utilizing audio and video capabilities. There's no need for users to download any plugins or additional software. Additionally, in collaboration with our partner LivePerson, we have introduced an innovative engagement method called Messaging, which elevates traditional Live Chat by providing greater flexibility. Furthermore, we have seamlessly integrated widely-used third-party communication channels such as Twilio SMS, Facebook Messenger, Instagram, Twitter, WhatsApp, and Apple Business Chat, allowing agents to manage these Messaging interactions directly within Dynamics 365, ensuring a streamlined and efficient experience for both customers and agents alike. This comprehensive approach not only improves engagement but also fosters stronger relationships with your clients.

Description

Sellio is a cloud-centric customer support solution tailored for small teams overseeing interactions across various websites and messaging platforms. It integrates a live-chat widget that can be embedded along with a shared inbox that accommodates communications from website chat, email, and popular messaging apps like WhatsApp, Instagram, Facebook Messenger, Telegram, and SMS via Twilio; additionally, teams can manage discussions from Slack and Discord. Team members can delegate conversations, append internal notes, access customer history, and streamline responses effectively. AI agents are equipped to respond to website chat inquiries using a business's proprietary content and can transfer conversations to human agents when necessary; however, AI responses are restricted to website interactions, while all other channels are managed by personnel. Beyond chat capabilities, Sellio encompasses ticket management, customizable routing rules, automated workflows, pre-saved replies, detailed customer profiles, feedback mechanisms, and support analytics. This platform is particularly beneficial for SaaS companies, online retailers, and other small teams dedicated to customer support. A complimentary plan is offered, and subscription options provide additional seats, channels, automation features, and AI usage allowances, making it a versatile choice for growing businesses. Furthermore, Sellio aims to enhance team collaboration and improve overall customer engagement through its diverse functionalities.

API Access

Has API No

API Access

Has API Yes

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger Yes

Instagram Yes

Twilio Yes

WhatsApp Yes

Apple Business Chat Yes

Discord No

LivePerson Yes

Microsoft Dynamics 365 Yes

Model Context Protocol (MCP) No

Notion No

Show More Integrations

Explore All 8 Integrations

Integrations

Facebook Messenger Yes

Instagram Yes

Twilio Yes

WhatsApp Yes

Apple Business Chat No

Discord Yes

LivePerson No

Microsoft Dynamics 365 No

Model Context Protocol (MCP) Yes

Notion Yes

Show More Integrations

Explore All 13 Integrations

Pricing Details

$49 per month

Free Trial Yes

Free Version No

Pricing Details

$0/month

The Free plan is $0/month. Mini is $45/month, or $36/month with annual billing; Essentials is $95/month, or $76/month annually; Plus is $295/month, or $236/month annually. Annual prices are 20% lower. Prices are in USD and exclude VAT. Paid plans include a 7-day free trial.

Free Trial Yes

Free Version Yes