Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Listen360 equips businesses with vital insights to enhance their decision-making processes and identify which elements of their customer experience require improvement and will yield the greatest impact. By providing real-time notifications about detractors and nightly summaries via email, Listen360 enables you to attentively engage with feedback, react promptly, and nurture customer loyalty that translates into personal endorsements from satisfied clients. Instead of evaluating loyalty based on a singular transaction, Listen360 tracks customer sentiment over an extended period, ensuring that you consistently provide an experience that fosters enduring loyalty and profitability. The Listen360 platform is designed for easy implementation and use across all locations and organizational levels, having successfully generated over 28 million customer insights for more than 40,000 businesses worldwide, ultimately driving growth and customer satisfaction. This comprehensive approach allows businesses to stay ahead of trends and continuously refine their strategies for optimal customer engagement.
Description
YesInsights was established to provide entrepreneurs, small business operators, and team leaders with practical feedback to enhance their business and overall experience. In late 2016, Russ Perry acquired YesInsights, a tool his Design Pickle team relied on heavily. The Design Pickle team is committed to broadening the tool's influence and availability worldwide. You can experience YesInsights completely free for a week! Collecting useful insights through straightforward one-click surveys has never been simpler, and our support team is ready to assist you whenever needed! With this opportunity, you can unlock the potential for growth in your business like never before.
API Access
Has API
API Access
Has API
Integrations
AWeber
Braze
Campaign Monitor
Constant Contact
Customer.io
Emma
Intercom
Kajabi
Klaviyo
Mad Mimi
Integrations
AWeber
Braze
Campaign Monitor
Constant Contact
Customer.io
Emma
Intercom
Kajabi
Klaviyo
Mad Mimi
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$20 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Listen360
Country
United States
Website
www.listen360.com
Vendor Details
Company Name
YesInsights
Country
United States
Website
www.yesinsights.com
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis