Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
LetsDial provides a robust virtual phone service aimed at improving business communication through a variety of sophisticated features. The platform offers virtual phone numbers that can be local, toll-free, or international, allowing businesses to create a professional image in diverse markets. Essential features include call forwarding, voicemail-to-email, call recording, customizable voice menus (IVR systems), and multiple extension support, all designed to optimize communication processes. Furthermore, LetsDial supports international calling, enabling seamless connections with clients around the world. Users can access the platform on various devices such as smartphones, tablets, computers, and VoIP handsets, granting the flexibility to manage calls from virtually anywhere. Prioritizing security, LetsDial implements encryption protocols to safeguard communication data, making it a trustworthy option for businesses looking for adaptable and scalable communication tools. In addition, the platform's user-friendly interface ensures that even those with minimal technical expertise can navigate its features effortlessly.
Description
Link multiple phone numbers to your virtual line and ensure that you never overlook a call again. Empower your team to manage numerous calls simultaneously while enjoying a OneNumber system that includes welcome greetings via IVR and a customized experience featuring a virtual receptionist and self-service options. Incoming calls are routed directly to the appropriate department based on the choices made by callers in the IVR menu, enhancing efficiency. This system brings flexibility to how your team handles calls, as calls can be forwarded straight to your employees' personal phones. You can also keep tabs on your employees' performance, analyzing every customer interaction down to the last detail. Comprehensive reports on customer calls provide daily insights regarding agent activity and call metrics. Monitor your business communications and evaluate team efficiency with timely recordings of customer conversations. With the OneNumber system, calls directed to your virtual number are seamlessly forwarded to either your own mobile or your agents' devices, eliminating the need for them to remain tethered to their landline or office desk to respond to calls. This innovative approach enhances productivity and ensures that your team is always connected, regardless of their location.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Ajoxi
Yes
Facebook Messenger
No
Instagram
No
LinkedIn
No
Pinterest
No
Skype
No
Truecaller
No
WhatsApp
No
X (Twitter)
No
YouTube
No
Integrations
Ajoxi
No
Facebook Messenger
Yes
Instagram
Yes
LinkedIn
Yes
Pinterest
Yes
Skype
Yes
Truecaller
Yes
WhatsApp
Yes
X (Twitter)
Yes
YouTube
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
LetsDial
Website
www.letsdial.com
Vendor Details
Company Name
Vasudev
Country
India
Website
www.vasudev.com
Product Features
Softphone
Audio / Video Conferencing
No
Call Logging
No
Call Recording
No
Call Transfer
No
Caller Identification
No
Chat / Messaging
No
Contact Management
No
Fax Management
No
Video Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No